Business Execution Manager - Digital Onboarding, Servicing & Implementation

Posted 6 Days Ago
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Charlotte, NC
Hybrid
Mid level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Manage a team focused on Digital Onboarding, ensuring readiness of enrollment tools, engaging stakeholders, and driving process improvements.
Summary Generated by Built In
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.
About this role:
Wells Fargo is seeking a Business Execution Manager to lead the Digital Onboarding, Servicing & Implementation enrollment tools readiness team.
In this role, you will:
  • Manage and develop a complex team of Business Execution Consultants as part of the Digital Onboarding, Service & Implementation team.
  • Serve as a business leader for enrollment tools and advocate for end user needs, while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility
  • Develop & drive readiness plans that minimize risk to clients.
  • Recommend opportunities for Business Execution process improvement
  • Pro-actively engage with business stakeholders in delivering on prioritized initiatives
  • Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
  • Manage allocation of people and financial resources for Business Execution
  • Provide input into the cross-business prioritization of technology-related strategies, initiatives and enhancements to ensure the needs of all end users are met
  • Mentor and guide talent development of direct reports
Required Qualifications:
  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years Leadership experience
Desired Qualifications:
  • Extensive experience in developing and leading business readiness plans in support of technology enhancements
  • Extensive knowledge of Global Payment & Liquidity (GPL) product submission and implementation processes
  • Familiarity with Agile methodologies and tools such as JIRA and Confluence
  • Skilled in stakeholder engagement, including end users, product managers, and technical teams
  • Comfortable working in high-velocity environments with rapid sprint cycles and delivery goals
  • Experience supporting transformational initiatives, especially in enrollment tools and/or digital product rollouts
  • Proven experience leading readiness planning and execution efforts
Job Expectations:
  • This position is not eligible for Visa sponsorship
  • This position is a hybrid work model. Must be willing to work in Charlotte, NC office approximately 3 days a week
Posting End Date:
4 Sep 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Top Skills

Agile Methodologies
Confluence
JIRA
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The Company
HQ: San Francisco, CA
213,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 3 on Fortune’s 2025 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2025 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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