Business Development Specialist

About us @Symphony

We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics.  Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers . 

But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence.

The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere.

Role Description:

The Business Development Specialist / Manager is responsible for identifying, qualifying, and initiating relationships with prospective clients and strategic partners to generate new revenue opportunities for Symphony. This role is focused on the top-of-the-funnel growth, driving market expansion, and scheduling exploratory meetings for the Sales organization. The Specialist requires a strong understanding of the financial technology landscape, exceptional research skills, and the ability to articulate Symphony's value proposition to executive and technical buyers.

Key Responsibilities:

• Proactively research, identify, and target new enterprise accounts and market segments that align with Symphony’s ideal customer profile within the financial services and technology sectors.
• Execute multi-channel outreach campaigns (email, phone, social) to engage decision-makers and key stakeholders. Successfully qualify prospects based on defined budget, authority, need, and timeline (BANT) criteria.
• Schedule high-quality initial meetings and product demonstrations for the Account Executive (Sales) team, ensuring seamless and effective transition of qualified opportunities.
• Gather competitive intelligence, market feedback, and industry information during outreach efforts, sharing insights with the Sales and Product Marketing teams to refine messaging and targeting.

Required Qualifications:

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field. 2+ years of professional experience in Business Development (BDR/SDR), Lead Generation, or Inside Sales, preferably within the Fintech, Enterprise SaaS, or B2B Technology sector.
• Strong foundational knowledge of the financial services industry, common business structures, and B2B sales cycles. Familiarity with technical communication or collaboration tools is a plus.
• Proven proficiency in utilizing Customer Relationship Management (CRM) software (e.g., Salesforce) and sales engagement tools for tracking activity, managing pipelines, and reporting metrics.
• Exceptional verbal and written communication skills with a proven ability to engage executive-level contacts persuasively. Highly motivated, resilient, and goal-oriented, with a clear focus on achieving monthly and quarterly targets.
• Preferred - Fluency in French 

What We Offer:

• Hands-on experience in a core business function at an innovative tech company.
• Mentorship and guidance from experienced professionals in the sales operations field.
• The opportunity to make a real impact on our sales processes and business growth.
• Exposure to various sales and marketing technologies and systems.
• A collaborative and supportive work environment.

Compensation:

• Competitive salary
• Benefits and Perks vary based on location.

Benefits and Perks:

• Regional specific competitive benefits
• Build your own Benefits (BYOB) perk
• Many other fun and exciting benefits and activities!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.