Business Development Specialist

Posted 9 Days Ago
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New York, NY, USA
In-Office
Entry level
eCommerce • Food • Software
The Role
Acquire and onboard restaurant and retail merchants through in-person prospecting, presentations, negotiations, and partnership agreements. Support merchant relationships, optimize platform performance, coordinate promotions, manage backend data, and increase order volume and GMV. Gather market feedback and collaborate with Marketing, Operations, and Product teams to improve merchant success and platform growth.
Summary Generated by Built In

Business Development - Mandarin Speaking
About HungryPanda

Founded in 2017, HungryPanda is currently the largest overseas Asian food delivery platform. Starting in Nottingham, U.K., HungryPanda has expanded to more than 80 cities in 10 countries: the U.K., France, Italy, the U.S., Canada, Australia, New Zealand, Japan, South Korea and Singapore. Currently, HungryPanda works with over 80,000 riders, 100,000 merchants and serves over 6 million users worldwide.

Main Duties and Responsibilities

  • Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
  • Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
  • Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
  • Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
  • Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
  • Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
  • Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Job Requirements

  • Fluency in Mandarin Chinese is required; proficiency in English is a plus.
  • Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
  • Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
  • Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
  • Ability to work independently, manage field visits efficiently, and close deals under pressure.
  • Highly organized with solid time management, project coordination, and problem-solving abilities.
  • A team player who can work cross-functionally with Marketing, Operations, and Product teams.

薪酬福利 | Compensation & Structure

  • 薪酬结构: 基本工资 + 绩效奖金(Base salary plus performance-based bonus)

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Skills Required

  • Fluency in Mandarin Chinese
  • Proficiency in English
  • Previous B2B sales, merchant acquisition, or offline business development experience
  • Familiarity with the food delivery industry, local retail, or internet platform operations
  • Strong interpersonal and negotiation skills
  • Ability to communicate confidently and build trust with business owners
  • Ability to work independently and manage field visits efficiently
  • Ability to close deals under pressure
  • Strong organization and time management skills
  • Project coordination and problem-solving abilities
  • Ability to collaborate cross-functionally with Marketing, Operations, and Product teams
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The Company
HQ: London
536 Employees
Year Founded: 2017

What We Do

Founded in 2017, HungryPanda is currently the largest overseas Chinese food delivery company. Starting in Nottingham, the UK, it has expanded to more than 60 cities in 10 countries, including the UK, France, Italy, the US, Canada, Australia, New Zealand, Japan, South Korea and Singapore. In 2021, HungryPanda launched its new business models, "Panda Fresh", a platform for Asian fresh food and grocery e-commerce, and "VouchersPanda", a platform to provide new discounted ordering methods of online and offline lifestyle services for overseas Chinese. Besides, HungryPanda is awarded in the Deloitte 2021 UK Technology Fast 50, making the company the only food delivery platform in the ranking.

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