Business Development Specialist - Mandarin Speaking

Business Development - Mandarin Speaking
About HungryPanda

Headquartered in London, the UK, HungryPanda is a specialist food delivery platform to providing authentic Chinese food and groceries to Chinese compatriots and students abroad since its establishment in 2017.

Business Development

Main Duties and Responsibilities | 主要职责：

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
  寻找并招募潜在的商户（如餐厅、门店等）入驻平台，向其介绍公司的产品和服务，促成合作关系的建立。
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
  频繁前往目标区域的商户进行面对面洽谈，推动合作意向，谈判合作协议，并完成入驻流程。
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
  通过定期拜访、日常支持和解决问题，与商户建立并维护长期稳定的合作关系。
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
  针对已入驻商户制定个性化平台运营策略，协助其优化平台表现，提升订单量和销售额（GMV）。
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
  与市场团队协作，为商户策划推广活动或增值服务，提升品牌曝光与交易频次。
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
  持续更新和管理商户后台设置，确保操作顺畅、信息准确，并可追踪业绩表现。
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.
  密切关注市场动向，收集商户反馈，提供可落地的建议支持业务和产品优化。

Job Requirements | 任职要求：

• Fluency in Mandarin Chinese is required; proficiency in English is a plus.
  中文流利，能基本使用英文沟通者优先。
• Previous experience in B2B sales, merchant acquisition, or offline business development is highly desirable.
  有B2B销售、商户拓展或线下BD相关经验者优先。
• Familiarity with the food delivery industry, local retail, or internet platform operations is a strong advantage.
  熟悉本地生活服务、餐饮外卖、电商平台运营者优先考虑。
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
  具备出色的人际交往和谈判能力，擅长与商户建立信任关系。
• Ability to work independently, manage field visits efficiently, and close deals under pressure.
  能独立工作，高效完成拜访及签约任务，并能承受一定工作压力。
• Highly organized with solid time management, project coordination, and problem-solving abilities.
  具备良好的时间管理、项目协调和问题解决能力。
• A team player who can work cross-functionally with Marketing, Operations, and Product teams.
  具备团队合作精神，能与市场、运营、产品等多部门协作。

Job Type: Full-time

Salary: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance