Job Description:
Summary of the Role The Business Development Representative (BDR) role is the lead generation engine for our marketing and sales organization, responsible for identifying and developing qualified leads to set up meetings for Account Executives. In this role you will conduct research to identify details on prospects, qualify cold and warm leads via outbound calling and emailing, and nurture leads through the initial qualification and needs assessment conversations over the phone. Individuals that are successful in this role are self-motivating, creative, excellent communicators who are competitive in nature, coachable, have strong time management skills, and a desire to help others. If you can show a reliable background, great communication skills and willingness to learn, this could be the place for you. This role reports into the marketing department, while also working closely with the sales team. Responsibilities: • Contact and qualify cold and warm prospects via phone and email • Schedule and qualify discovery calls/demos with prospects • Work closely with Account Executives to nurture and develop prospects into the sales pipeline • Meet and exceed lead generation activity KPIs and sales opportunity quotas • Document sales activity and prospective customer details accurately and timely within Salesforce • Contribute to CRM data integrity through consistent data cleanup, management and enrichment • Participating in key sales/marketing work groups and strategic initiatives • Show up every day with a positive attitude and a willingness to learn Qualifications: • College degree or equivalent work experience • 1+ years relevant experience required • 2+ years preferred • Healthcare or SaaS related sales experience preferred Knowledge, Skills, and Abilities: • Excellent written and verbal communication skills • Strong interpersonal skills with ability to converse and build rapport with prospective customers at all levels from frontline staff to C-suite • Driven and proactive with track record of achieving and exceeding goals • Ability to quickly learn new industry and terminology • Strong technical skills, including cloud-based toolsets such as Salesforce, Microsoft Office, and/or similar platforms. Self-starter who is relentlessly positive, eager to learn and be coached, and able to achieve results This is a hybrid role located in Tampa, Florida, with a portion of the week required in the office. Fully remote applicants will not be considered.
Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- College degree or equivalent work experience
- 1+ years relevant experience
- 2+ years relevant experience
- Healthcare or SaaS related sales experience
- Excellent written and verbal communication skills
- Strong interpersonal skills and ability to build rapport across levels
- Driven, proactive, goal-oriented sales mindset
- Ability to quickly learn new industry terminology
- Strong technical skills with cloud-based toolsets (Salesforce, Microsoft Office)
- Self-starter, coachable, positive attitude
- Ability to work hybrid in Tampa, Florida (on-site portion required)
What We Do
Qualifacts' CareLogic Enterprise Software is a comprehensive Electronic Health Record (EHR) designed for behavioral health, mental health, & human services.









