Business Development Representative

FacilityOS is a fast-growing company redefining how facilities operate—bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.

We’re proud to be recognized as one of Canada’s Best Workplaces™ for 2026, based on direct employee feedback—reflecting a culture built on trust, support, and high performance.

If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

What We’re Looking For:

The Business Development Representative is primarily responsible for prospecting, booking appointments, and creating sales qualified opportunities with an assigned and vetted territory. Reporting to the BDR Director, the role allows for career growth and advancement into other sales roles within the organization or other departments as interest and opportunities align. This role requires a proven track record of success in sales/business development and an eagerness to work in a fast-paced start-up with significant accountability. You will be on the front lines of growing FacilityOS awareness in the market, positioning us as the market leader in facility and visitor management. Excellent time management skills and the ability to effectively manage multiple priorities are essential for this role. You must be an A-team player, self-motivated, and driven to win. And you must be comfortable with cold calling and warm lead nurturing to drive conversion.

This role is a hybrid position where you'll be required to come into our office three times a week.

What You'll Do:

• Use an outbound approach to build a strong pipeline of qualified sales opportunities by penetrating new accounts through high activity calling, emailing, LinkedIn messaging, and other creative means to reach prospects and provide FacilityOS's value proposition.

• Develop quality messaging and outreach tactics to attract new prospects to FacilityOS.

• Lead on discovery conversations with prospects, to unearth challenges and an understanding of how FacilityOS can fit into their business.

• Use prospecting tools like SalesLoft, ZoomInfo, and Qualified to their maximum potential to bring in new clients.

• Provide constructive feedback on how to improve effectiveness and efficiency within the BDR role to management.

• Convert qualified leads into scheduled product demos with your Account Executives.

• Collaborate with Sales Executives and work on vertical-based cadences and messaging to attract new business opportunities.

• Meet or exceed monthly targets.

Experience You’ll Bring:

• You have 1 year of previous experience in business development, sales, customer service, inside sales, prospecting or equivalent.

• You have prior experience or knowledge working in the SaaS industry.

• You're an excellent written and verbal communicator, comfortable speaking with managers, executives, and peers.

• Your work ethic is unmatched - anything you don't know you'll make up for with hard work.

• You're coachable, are eager to learn and willing to receive and implement feedback.

• You are a highly motivated, self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset and the ability to achieve

• set goals. You have ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

• You pay attention to detail in all areas of work with strong problem identification and problem resolution skills.

• You have an aptitude for technology and the ability to learn by doing.

• You have the flexibility to thrive in a scale-up, high growth environment where things may change at the drop of a hat.

Why work at FacilityOS?

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in Canada or United States.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.