Join Xurrent, where our AI-driven Operations Management platform powers the way modern enterprises manage and evolve their service delivery. We’re looking for curious, driven individuals who want to make a real impact and grow with a company leading the next wave of service and operations innovation.
Overview
Business Development Representatives (BDRs) at Xurrent, Inc. are the leading edge of our go-to-market engine. Reporting to the Demand Generation Manager, a BDR’s role is to align and collaborate with account executives, channel sales representatives, marketing, and our extensive partner network, to develop sales opportunities within their assignment. Having both inbound qualification and outbound development responsibilities, BDRs are expected to engage prospects using a variety of channels; including email, phone, social media, as well as in person at events and conferences. BDR’s will be measured on their ability to master Xurrent’s messaging and positioning, skillfully navigate objection handling, and most importantly, on meeting or exceeding their assigned quotas. The BDR function at Xurrent is of strategic importance and significant effort will be placed on professional development, laying a foundation for a long and successful career in sales. This is a hybrid role, with three days onsite in our Austin office.
Responsibilities
- Consistently meet or exceed sales development targets including 50+ calls per day
- Work to collaborate with account executives and channel sales representatives to create and execute territory development plans.
- Build and maintain a comprehensive understanding of the Xurrent service, its positioning, buyers, customers and partners.
- Become a black belt in account research, account intelligence gathering, and decision making unit identification.
- Proactively and creatively search for and uncover new business opportunities in territory.
- Build consultative and value-seeking relationships with prospects.
- Maintain detailed account intelligence contact summaries, and activity records in Salesforce.
- Identify and improve best practices to help refine the Xurrent’s lead generation playbook.
- Manage chat traffic and trial questions and route to appropriate internal resource
- Work on-site events such as shows and exhibitions, to drive traffic to our booth, presentations and round tables.
- Approach every day with a positive attitude and an eagerness to continue professional development.
Minimum Requirements:
- 0–2 years of experience in sales, customer-facing roles, or internships
- Strong written and verbal communication skills (cold email, phone, etc.)
- Ability to manage high activity volume (calls, emails, social outreach)
- Basic understanding of sales processes (lead qualification, pipeline stages)
- Comfort with CRM tools (Salesforce or similar)
- Time management and organizational skills
Preferred Qualifications:
- 1+ years of BDR/SDR or outbound prospecting experience
- Experience in SaaS or technology sales
- Proven track record of hitting or exceeding activity or meeting quotas
- Strong research and personalization skills for outbound campaigns
- Exposure to multi-channel prospecting (phone, email, social, events)
On-Target Earnings (OTE): $76,000-$84,000 annually (base: $40,000–$48,000 + $36,000 commission at target)
Important Notice: Beware of Recruitment Scams
We have been made aware of fraudulent job offers being circulated under Xurrent’s name. Please note that only communications from verified recruiters using emails ending in "@xurrent.com" are official.
If you receive unsolicited job offers, interview requests, or messages that seem suspicious, please exercise caution and do not share personal information or make any payments. Please note that Xurrent does not issue job offers without an application and interview process. Only candidates who successfully complete the interview process may receive an offer letter. We're actively addressing this and appreciate your help in staying alert and helping us protect our community.
Statement of Equal Opportunity
Xurrent is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.
What We Do
Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com
Why Work With Us
Xurrent leads IT Service Management, empowering global organizations with innovative, cutting-edge technology and service-focused solutions.
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