Case IQ is a leading provider of investigative case management & compliance software that helps organizations manage workplace incidents, ethics reporting, compliance, and security investigations. Our platform empowers companies to resolve issues faster, reduce risk, and build stronger, more transparent workplaces.
We’re looking for a motivated and detail-oriented Inbound Business Development Representative (BDR) to join our growing sales team. In this role, you’ll be the first point of contact for prospective customers engaging with Case IQ through inbound channels such as demo requests, marketing campaigns, webinars, tradeshows and content downloads.
Your primary responsibility will be to qualify inbound leads, understand customer needs, and create high-quality sales opportunities for our Account Executives. This is a critical role for driving pipeline growth and delivering an exceptional buyer experience across our 5 products.
What you'll do
- Respond to and qualify inbound leads in a timely manner (demo requests, webinar leads, event leads, etc.)
- Conduct qualification conversations to understand prospect need, challenges, and fit with the Case IQ suite of products
- Route qualified opportunities to Account Executives and ensure smooth handoff
- Maintain accurate and up-to-date records in CRM (Salesforce)
- Collaborate closely with Marketing to provide feedback on lead quality and campaign performance
- Follow up with nurture leads and re-engage inactive prospects
- Meet or exceed monthly targets for qualified opportunities and pipeline contribution
- Continuously improve product knowledge and messaging
Who we're looking for
- 1+ years of experience in a BDR, SDR, or customer-facing sales role (SaaS preferred)
- Strong communication skills—both written and verbal
- Ability to quickly build rapport and uncover customer needs
- Highly organized with strong attention to detail
- Comfortable working in a fast-paced, metrics-driven environment – proven track record of quota attainment
- Experience with sales engagement tools (Salesforce, SalesLoft, ZoomInfo, SalesNav) is an asset
- Self-motivated with a growth mindset and coachability
- Experience handling inbound leads and converting “warm” leads from webinars & tradeshows
Nice to Have (Assets)
- Familiarity with compliance, HR tech, or investigative solutions
- Familiarity with speaking about a variety of different solutions, to multiple different use cases
Perks and Benefits
- Work remotely within a flexible work environment (our team spans the US and Canada)
- Competitive company-paid benefits plan starting day 1!
- Generous professional development budget
- RRSP/ 401k matching program
- Half-day Fridays in the summer
Selected candidates will be contacted through BambooHR (please check your junk mail).
Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at [email protected].
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What We Do
Case IQ is the leading provider of investigative case management software with solutions for ethics and compliance, human resources, fraud, and corporate security functions within mid-sized and large organizations. Founded in 1999, Case IQ counts over 80,000 investigators and case managers on its platform who are actively addressing workplace incidents, resolving millions of cases, and preventing billions of dollars in potential litigation. Case IQ provides organizations with unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams
