Business Development Representative

Join a 50 Best-Managed Employer as Business Development Representative

At GHY, we don’t just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another.

For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care.

About the Role:

Reporting to the Director of Market Development, this role is ideal for someone who understands customs release and audit processes and is motivated to leverage that expertise in a client-facing, revenue-generating business development role.

This is an inbound, inside sales role focused on lead control, fast qualification, and closing a defined set of low-complexity, low-value opportunities. You are the first commercial point of contact for prospective clients. 

You will be building strong client relationships, managing and qualifying leads, and closing deals. This role offers a dynamic, fast-paced, and commission-incentivized environment where your success is recognized and rewarded.

What You’ll Do:

1. Master the Art of Lead Flow: Qualify inbound leads and match them with the right team or partner.
2. Seal the Deal: Handle low-volume importers, close deals, and kick off account setups.
3. Build Relationships That Matter: Connect with potential clients through discovery meetings and deliver a client-first experience.
4. Maintain a Healthy Pipeline: Uncover opportunities using tools like LinkedIn and ZoomInfo to qualify leads, book meetings, generate leads and keep your pipeline active.
5. Drive Measurable Results: Hit clearly defined key performance indicators and drive results by utilizing existing scripts, playbooks and CRM.

What Success Looks Like: 

• Quick Action: Same-day response to all leads through phone and online meetings. Qualifying and disqualifying opportunities based on fit.
• Drive Results: Conduct 15+ screenings and take 10+ meetings weekly. Manage a tight pipeline in our CRM.
• Proactive Follow-Up: Keep leads engaged and relationships growing. Supporting marketing campaigns and outreach efforts.

What You’ll Bring:

• A self-motivated, highly responsive approach to work
• Strong communication and relationship-building skills
• Excellent organization and comfort in a fast-paced, goal-driven environment
• Experience with CRM systems (e.g., Pipedrive) and tools like LinkedIn Sales Navigator
• Customs and trade knowledge, with a clear understanding of how GHY’s services create value
• Sales experience is an asset, but drive, curiosity, and growth mindset matter most

Working Conditions: 

• Work is primarily performed in an office or remote office environment with minimal supervision.
• Prolonged periods of sitting at a desk (approximately 75%).
• Walking and standing as required (approximately 20%).
• Occasional interprovincial, international, rural, local, and overnight travel.
• Flexibility to work extended hours, evenings, or weekends during peak business periods as needed.

Why You’ll Love Working Here:

• We CARE: Our values guide everything we do — Clients are our focus, Associates matter, Relentlessly serving traders, Excellence and innovation in all we do.
• Work-Life Balance: Flexibility and connection matter. Our Giveback Committee, Social Committee, and Cultural Ambassadors keep our teams supported, engaged, and inspired.
• Competitive Compensation: Fair pay through scheduled salary assessments and a performance-based bonus program.
• Excellent Benefits: Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.
• Growth & Development: Access to our internal university, leadership development programs, external training opportunities, and career planning — we grow our people from within.

Are you a natural connector with a passion for growth?  GHY is on the hunt for a motivated and ambitious Customs expert to join us as a Business Development Representative. GHY International has been a trusted leader in the customs brokerage industry for decades, known for our exceptional reputation and innovative approach. 

GHY is an equal opportunity employer, we are committed to providing an inclusive, accessible environment, and collaborating with applicants, employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. We welcome and encourage applications from all persons. Individuals applying for employment with GHY may request accommodations at all stages of recruitment and employment from our Human Resources team. All employment is decided on the basis of qualifications, merit and business need. We appreciate all interest shown however only those considered will be contacted for an interview.

Please visit our careers page to see more job opportunities: https://www.ghy.com/careers/