incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Since launching in 2021, we’ve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters.
We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.
The TeamAs a Business Development Representative, you’ll be on the frontlines of growth, sparking the very first conversations with future customers. You’re not just introducing incident.io you’re creating standout first impressions and opening the door to long-term partnerships.
Our BDRs are the engine of our pipeline, connecting with high-potential prospects across multiple channels and fuelling the momentum of our sales team. Early results have been strong, and now we’re ready to scale this motion fast.
Joining us now means stepping into a high-impact role where your work shapes our sales playbook, strengthens our go-to-market strategy, and accelerates company-wide growth. You’ll be working closely with AEs and sales leaders to make a visible, lasting impact.
What you’ll be doingHelping define a new category, joining a venture-backed company with a product in high demand and huge untapped potential.
Owning your outreach strategy, experimenting with creative approaches and engaging prospects across email, social, calls, events, and more.
Breaking into major accounts, learning how to sell upmarket and building relationships with some of the world’s best-known companies.
Growing your career with support, through a transparent path toward an Account Executive role, plus mentorship and real opportunities to develop quickly.
Collaborating across teams, sharing insights with sales, marketing, and leadership to sharpen strategies and drive success together.
Proven success in a BDR role at a B2B SaaS company (or similar) — consistently hitting or exceeding targets, or showing clear evidence of achievement in a competitive environment.
Resilient and resourceful, energized by connecting with people, learning from challenges, and finding creative ways to open doors.
Curious and data-driven, eager to test new campaigns, analyze results, and continually improve how you connect with prospects.
Strong communication skills, able to write compelling outreach, hold engaging conversations, and present with confidence.
Comfortable with start-up life, where things move quickly, ambiguity is normal, and autonomy is paired with plenty of support.
We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.
Market leading private medical insurance
Generous parental leave
First Friday of the month off
Generous annual leave/PTO allowance
Competitive salary and equity
Remote working and personal development budget
Enhanced pension/401k
Top Skills
What We Do
Think about the last time you had an outage. Was it calm, collected and organised? Or chaotic, Slack channels ablaze, questions flying in from all directions in 5 different threads? We’ve been there, and we know it doesn’t have to be this way. We’re building a single way for your entire company to respond, review and learn when things go wrong, big or small. A product that everyone loves using, and which helps them solve any type of incident, at any scale.
Why Work With Us
We’ve been building products and teams for years, and while we don’t have all the answers, we’ve done this before, learned from our mistakes and are deliberately building the company we’ve always wanted to work at. To do that, our hiring philosophy is pretty simple: find smart, product-minded, kind people, and trust them.
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