Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
As a member of the Business Development team, you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales teams. You will be at the forefront of presenting Five9 to prospective clients in the UK&I Region. Success in this role will lead to career opportunities in other areas of the sales organisation and business.
Key Responsibilities
- Qualifying OUTBOUND leads in the UK&I from marketing and converting them into opportunities.
- Meeting quota for qualified sales opportunities for Five9's field sales team.
- Proactively and directly handle all leads with appropriate disposition.
- Qualify prospects based on established criteria of suitability, budget, authority, need and time and gather key sales information.
- Initiate and build relationships with potential clients by anticipating needs and understanding the unique client environment.
- Effectively communicate Five9 value propositions by phone and email.
- Continuously log activities and information in Salesforce.com.
- Proactively provide targeted feedback on all aspects of the business, including sales tools, prospect information and marketing campaign results.
- Work closely with sales, channel and marketing teams to continuously improve processes and best practices for demand generation.
Key Qualifications
- Bachelor's degree required.
- Professional experience in a lead generation environment.
- Excellent cold calling skills.
- Familiarity with common office software and CRM systems.
- Proven track record of achieving company quotas and targets.
- Ability to handle objections and educate prospects in a consultative manner.
- Proven curiosity, resourcefulness, motivation and initiative.
- Professional business acumen and very good communication skills.
- Strong team orientation - must be able to accept and contribute new ideas.
- Excellent time management with the ability to multi-task, prioritise etc..
- Experience in selling enterprise products/services, especially SaaS, or other technologies is an advantage.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Top Skills
What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
