Business Development Representative

What you’ll be doing in this role

This Business Development Representative will play a crucial role in acting as the first person customers interact with when they come to Inflect for research, quoting, or partnerships. You’ll be front-and-center in identifying, qualifying, and developing new business leads. This is all about building trust with prospects and setting up our internal experts with the right contacts and information necessary to grow Inflect’s customer base. You will also learn how to quote out customers and will have the opportunity to hone your skills, eventually work on larger deals and have flexibility in your career growth over time, as this role could grow in many different directions.

Who you are

You are fearless - you understand sometimes the best way to build trust is to simply pick up the phone and make a call. You hate it when you make a typo or forget a step, and you pride yourself on your ability to stay organized, even in the middle of chaos. You are wanting to build on your career by learning from some of the most respected minds in the industry, and are energized by the thought of joining a startup that is transforming how people buy and sell everything related to digital infrastructure.

Who we are

We’re revolutionizing the way companies buy and sell digital infrastructure, and we’re extremely proud of that. Digital infrastructure is the enabler of the internet and at the core of every industry. Traditionally it’s been bought manually through service provider sales people, resulting in high costs, slow procurement cycles, and services that don’t work the best - slowing down the ability of companies to build and hold back human innovation. Inflect’s marketplace and advisory are removing friction so any company can get what they need, when they need it, at the right deal terms. By achieving our mission, we unlock businesses to build and human innovation inflects!

Of course, we’re also a startup, and it’s important that you understand what that means if you work for us. We work quick, we work smart, we work hard, and the road to success is filled with some of the highest highs, but also has its fair share of lows. If you’re looking for the same thing day in and day out, this will not be the place for you. (And that’s totally okay!) We’re all owners of Inflect -full time employees receive option grants-, and we know that we’re the reason we’ll achieve our goals, or we’ll be the reason we don’t. So believe me when I say that we’re hell bent on achieving our goals. If this sounds like the kind of environment you would thrive in then we’d love to have you!

What your day-to-day responsibilities will be:

There are three main areas you’ll be focused on to start:

Lead qualification, meeting setting, and collaboration with internal stakeholders and external strategic partners. With that in mind, your day-to-day will include the following:

• Research leads as they come in through our website and from our strategic partners
• Email, call, and get creative on how to start to build targeted relationships
• Field live chat inquiries and quote requests
• Collaborate with internal partners (Marketing, Leadership, Product and Engineering) to align strategies for lead generation
• Keep our Salesforce CRM up to date with lead information
• Be accountable for lead and quote follow-up
• Create and refine first-touch processes in collaboration with our Product team to simplify and enhance the customer and partner experience
• Identify automation opportunities in our first-touch processes and collaborate with Product and Engineering to implement them
• Report on lead progress to internal and external stakeholders
• Join customer meetings with the VP of Business Development, CEO, and others

What benefits we offer:

• 100% remote work environment - seriously
• Fully covered health insurance options through a major health insurance provider for both you and your family (you pay $0)
• Dental and Vision insurance available with widely used providers
• Option grants begin vesting after year 1 - you own a piece of Inflect
• Unlimited PTO
• Typical amount of company holidays is 16+/yr (company holidays are based on the standard holidays in the US and Poland and can vary year to year)