Conviva is the first and best place to go to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real time and at a fraction of the cost of alternative solutions. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.
The Business Development Representative (BDR) is an individual contributor role reporting directly to the VP of Sales. The successful candidate will play a critical role in expanding our presence in key territories and converting prospects into Conviva sales opportunities.
As Conviva’s BDR, you will work closely with the Marketing Team to help optimize the volume and quality of inbound Marketing Qualified Leads (MQLs) and develop Sales Qualified Leads (SQLs). You will also coordinate directly with the sales team to ensure the quality of inbound MQLs, develop SQLs, and coordinate directly with the sales team to ensure and encourage account development through outbound prospecting, social selling, networking, attending trade shows, and field marketing events. In summary, you will be the first line of engagement with future customers and will impact the success of Conviva as an organization.
What Success Will Look Like:
- Develop and execute cold calling and email campaign strategies to qualify potential customers as a match for Conviva’s Operational Data Platform.
- Develop SQLs, qualify outbound opportunities, and develop a strong demo and in-person meetings pipeline for Sales Directors via phone and email.
- Work with Marketing to generate a high volume of relevant MQLs.
- Articulate Conviva value proposition via demos, presentations, emails, and phone calls.
- Meet weekly and monthly qualified opportunity goals to ensure company revenue objectives are met.
- Learn and maintain in-depth knowledge of Conviva technology, industry trends, and competition.
Who You Are & What You've Done:
- 1-3 years of experience in a BDR/SDR role (outbound lead generation) in a fast-paced environment, ideally in a startup software environment.
- Ability to uncover and match prospects' pain points to Conviva’s offerings.
- Self-starter with a strong work ethic, and growth mindset and a drive for achievement.
- Strong communication skills (written and verbal).
- Good knowledge/experience in Search Engine Marketing.
- Strong knowledge of Salesforce and LinkedIn Sales Navigator.
- Passion for technology.
- Business Degree preferred.
The expected salary range for this full-time position is an on-target earnings of $110,000 - $120,000 + equity + benefits. Compensation is determined by numerous factors such as your qualifications, experience, relevant education or training, and work location.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
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