Business Development Representative

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Saginaw, MI, USA
In-Office
Entry level
Automotive
The Role
Engage prospective and existing automotive customers through outbound calls, emails, and texts. Maintain CRM records, respond to inquiries, follow up with leads, and schedule appointments for the sales team. Support marketing promotions while delivering a positive initial customer experience. The role requires strong communication skills, comfort with customer interactions, self-motivation, basic CRM and computer knowledge, and a valid driver's license. Previous sales or customer service experience and automotive interest are preferred but not required.
Summary Generated by Built In

About McDonald Auto Group:

At McDonald Auto Group, we’re committed to delivering exceptional vehicles and service to drivers across the Saginaw area. We’re looking for a motivated and outgoing Business Development Representative (BDR) to help grow our customer base and connect more people with the right vehicle.

Position Summary:

As a BDR, you will be the first point of contact for potential customers—reaching out, building relationships, and setting appointments for our sales team. This is a great opportunity for someone who is enthusiastic, customer-focused, and excited about the automotive industry.

Key Responsibilities:

  • Make outbound calls, emails, and texts to engage new and existing leads
  • Set appointments for the sales team and follow up to ensure strong communication
  • Maintain accurate customer records in the CRM system. (Customer Relationship Management)
  • Respond quickly to online and phone inquiries
  • Support marketing campaigns and promotions
  • Help create a positive customer experience from the very first interaction

What We're Looking For:

  • Strong communication and people skills
  • Comfortable making calls and talking with customers
  • Self-motivated and goal-oriented
  • Basic computer and CRM knowledge (we’ll train you!)
  • Previous customer service or sales experience is a plus
  • Automotive interest or background is a bonus, but not required
  • Valid driver’s license

What We Offer:

  • Competitive base pay + performance bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid training and development
  • Advancement opportunities within the dealership
  • Employee vehicle purchase discounts

Join the McDonald Auto Group team and help us drive success!
Apply today with your resume and a quick note about why you’d be a great fit.

Skills Required

  • Strong communication and people skills
  • Comfortable making calls and talking with customers
  • Self-motivated and goal-oriented
  • Basic computer and CRM knowledge
  • Valid driver's license
  • Previous customer service or sales experience
  • Automotive interest or background

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The Company
125 Employees
Year Founded: 1980

What We Do

McDonald GMC Cadillac is a second-generation, family-owned automotive dealership group serving Saginaw and the surrounding Mid-Michigan community. The company operates nine franchised dealer brands across five locations and employs more than 200 people. Its dealerships sell new and pre-owned vehicles, arrange financing, and provide vehicle maintenance, repairs, parts, and certified service for customers through dedicated sales, finance, and technical teams.

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