Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.
Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.
As a Sales Development Representative, you will be the first point of contact for almost all new customers, working closely with Business Development Managers to generate new opportunities. You will prospect across phone, email, and social channels, create effective outreach to break through the noise, and book meetings for your team to progress and close. You will initially work from an established outbound sales playbook and over time develop your own prospecting instincts to enhance and strengthen your sales prospecting skill set.
Key Responsibilities:
- Prospect across phone, email, and social to identify and engage prospective customers.
- Book qualified meetings for Business Development Managers to progress opportunities.
- Execute primarily outbound activity, with opportunity to work warm inbound leads where available.
- Apply the established outbound playbook and improve prospecting approach over time.
- CRM (HubSpot preferred).
- Prospecting channels and tools (phone, email, social).
- Sales playbooks and enablement resources.
- 1-year new business SaaS sales experience (outbound).
- Strong prospecting, communication, and qualification discipline.
- Maintain high activity levels and disciplined CRM logging.
- Collaborate closely with the sales team to improve meeting quality and conversion.
- Provide a professional and confident first experience for prospects and customers.
- Ensure clear communication and expectations through early engagement.
- Consistent creation of qualified meetings and pipeline contribution.
- improving outbound conversion through coaching and continuous learning.
- Coachable and open to feedback; comfortable role‑playing and continuous improvement.
- Strong learning mindset and contribution to team culture.
- Contribute to improving outreach approaches, messaging, and playbook effectiveness.
Skills, Knowledge and Experience:
Required Qualifications and Experience
- Experience using a CRM (HubSpot preferred).
- 1‑year new business SaaS sales experience (outbound).
- Strong phone confidence and willingness to maintain high call volumes.
- Coachable and open to constructive feedback.
Preferred Qualifications and Experience
- Inbound experience.
- Experience using Intercom.
- Experience using personas in selling.
- Klipboard is embracing AI at pace, and we value individuals who are curious about, experienced with, or actively using AI as part of their role to drive better outcomes, smarter decision‑making, and continuous improvement.
Company Info
You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!
As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.
If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.
Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!
To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.
Skills Required
- Experience using a CRM (HubSpot preferred)
- 1-year new business SaaS sales experience (outbound)
- Strong phone confidence and willingness to maintain high call volumes
- Strong prospecting, communication, and qualification discipline
- Coachable and open to constructive feedback; comfortable with role-playing
- Maintain high activity levels and disciplined CRM logging
- Inbound experience
- Experience using Intercom
- Experience using personas in selling
- Curiosity about or experience using AI in role
Klipboard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Klipboard and has not been reviewed or approved by Klipboard.
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Healthcare Strength — Medical insurance is part of the package, and the overall benefits are sometimes described as strong with rare company-covered items. In some locations, HSA-plan options and employer contributions are available.
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Retirement Support — A pension with life and risk coverage and a 401(k) are offered, with matching referenced in some contexts. This establishes a baseline of long-term financial protection.
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Leave & Time Off Breadth — PTO and flexible time off are available alongside a hybrid schedule of three days in office and two remote. These policies support work-life balance across many roles.
Klipboard Insights
What We Do
Klipboard | Business Management Software Solutions Klipboard (formerly Kerridge Commercial Systems) delivers industry-leading, cloud-based business management software to companies across distribution, automotive, retail, rental, manufacturing, transport management, and field service sectors. Powering Business Growth Since 1976 For over 45 years, we've partnered with 50,000+ customers worldwide, helping them modernise operations, increase efficiency, and stay ahead of evolving market demands. With 1,600+ professionals across offices in the UK, North America, South Africa, Australia, The Nordics and Benelux we provide localised expertise with global scale. Comprehensive Solutions to Make Your Day-to-Day Simpler Our integrated software ecosystem includes: - Cloud ERP and business management systems - Mobile applications and eCommerce platforms - Field service management and route optimisation - Warehouse management and asset tracking - CRM, ePOS and digital payment solutions - Business intelligence and data analytics - Your Trusted Digital Transformation Partner We don't just provide software - we understand your industry's unique challenges and design solutions that evolve with your business. Our mission is to deliver the visibility, control, and agility you need to drive sustainable growth. Join Our Growing Team We're hiring talented professionals. Explore career opportunities at Klipboard. Ready to transform your business? Visit for more information and to book a demo: www.klipboard.com (UK) www.klipboard.com/en-us/ (US & Canada) www.klipboard.com/en-za/ (South Africa) www.klipboard.com/en-au/ (Australia) www.klipboard.com/nl-nl/ (Netherlands) www.klipboard.com/nl-be/ (Belgium) www.klipboard.com/sv-se/ (Sweden)
