Maintain and grow customers relationships.
Develop new business opportunities and grow customer base.
Research, target and drive Export opportunities with new and existing SME Customers based on Country/Trade direction.
Maintain and grow new and existing customer relationships, keeping yourself on top of marketing trends.
Manage the end-to-end sales process from lead generation through to contract generation and performance tracking.
Plan and execute +20 tele sales calls per week over the phone and/or via video media.
Provide accurate account forecasting.
Maintain in-house CRM, ensuring sales activity, customer details and contacts are up to date.
Promote new services and solutions introduced by ZIM.
Work closely with colleagues across all departments to provide a high level of customer service.
RequirementsExperience in Customer Service or Sales, experience in Logistics highly regarded
Hunger to secure new business and increase profitability
Passion to meet and exceed customer needs
Ability to think outside the box to resolve internal/external issues
Curious mindset and ability to adapt to the ever-changing landscape of shipping
Skills Required
- Experience in Customer Service or Sales
- Experience in Logistics
- Ability to think outside the box
- Curious mindset
What We Do
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.
