We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The role
We are looking for talented Business Development Representatives to join us in launching and scaling a brand-new department. As an early team member, you will play a crucial role in building our outbound sales pipeline to drive new business, while helping shape the processes, structure, and culture of the team for the future. You will be at the forefront of Dojo's expansion, driving key revenue growth within the £1m – £20m mid-market segment.
What you will do...
- Drive outbound prospecting and multi-channel outreach across phone, email, and social platforms to generate qualified merchant leads.
- Schedule and conduct discovery calls and meetings to understand prospective merchants' businesses.
- Apply consultative questioning and active listening to uncover merchant pain points, needs, and objectives.
- Maintain accurate CRM records, track outreach activity, and manage pipeline progression.
- Collaborate with cross-functional teams, including marketing, product, and operations, to share market trends and customer insights.
- Actively participate in sales meetings, ongoing training sessions, and company events.
What you will bring...
- Demonstrated experience in a B2B outbound sales or prospecting role, ideally within payments, fintech, or technology.
- A proven track record of consistently meeting sales targets and generating new business opportunities.
- Strong communication, active listening, and relationship-building skills.
- Expertise in prospecting and engaging businesses within the mid-market segment, with experience in hospitality, retail, healthcare, or leisure being a plus.
- Ability to prioritise effectively, take initiative, and adapt in a fast-paced, growing environment.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
You’re curious. You have a real desire to learn and create.
You’re relentless. You keep going even when it’s easier not to.
You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
Skills Required
- 3+ years experience in a similar role with cold B2B outreach including calls, emails & social media platforms
- Proven sales hunter with a track record of achieving sales targets
- Excellent communication and relationship management skills
- Strong prospecting and engagement expertise within the mid-market segment
- Experience working with hospitality, retail, healthcare, or leisure & entertainment industries
- Ability to prioritise effectively and adapt quickly in a fast-paced sales environment
- Experience using CRM systems and maintaining accurate prospect records
- Willingness to work from the office 4+ days per week
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
