Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This position will be reporting to the SHI Bethlehem, PA location as determined by SHI management.
Role Description
Proactively contact potential clients through phone calls and emails to introduce them to the range of SHI's products and services.
Qualify inbound leads to evaluate potential sales opportunities.
Schedule meetings for Account Executives with qualified leads.
Collaborate with the sales and marketing teams to ensure alignment on lead generation strategies.
Maintain accurate records of interactions and lead data in CRM systems.
Stay informed about industry trends and SHI's offerings to communicate with prospects effectively.
Handle inbound customer service calls.
Collaborate with Field Account Executives on account strategy and planning.
Develop new business opportunities and expand existing customer relationships through targeted sales techniques.
Manage the sales pipeline and utilize sales management platforms to achieve targets.
Understand and align with customer business objectives and IT priorities.
Position and promote SHI's portfolio of products, solutions, and services.
Build and maintain strategic relationships with customers and partners.
Work closely with pre and post-sales internal support teams.
Thrive in a team-based selling environment.
Stay informed on industry trends, products, and market conditions.
Travel as necessary to meet with clients and attend relevant events.
Behaviors and Competencies
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Self-Development: Can set personal development goals and take steps to achieve them.
Strategic Thinking: Can contribute to the development of strategic plans and initiatives.
Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact.
Professionalism: Can identify opportunities for improvement, propose solutions, and take action to enhance professional conduct without explicit instructions.
Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations.
Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
Performance Management: Can set personal and team performance goals, track progress, and make adjustments as needed.
Business Development: Can identify potential business opportunities, propose strategies for growth, and take action without explicit instructions.
Skill Level Requirements
Expertise in client relationship building and new business development - Basic
Ability to cold call and create new business opportunities - Basic
Ability to identify, create, develop, and manage high-impact sales opportunities and lead a team to achieve and exceed sales targets - Basic
The capability to identify potential clients, effectively negotiate terms, and successfully finalize business transactions. - Basic
The understanding of key business principles and practices to make informed and effective decisions that contribute to organizational success. - Basic
The ability to efficiently manage tasks and projects by prioritizing responsibilities and effectively utilizing time to achieve objectives. - Basic
Other Requirements
Completed Bachelor’s Degree or relevant work experience required
1-3 years of experience in/with Successful IT Sales Experience in an IAM role with large commercial and/or enterprise clients
Fluency in SHI AX, CRM, Microsoft Office tools preferred
The estimated annual pay range for this position is $45,000 - $65,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Top Skills
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.
Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.
Execute your IT vision with stress-free, scalable solutions you – and your people – will love.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
