About the Role
As a Business Development Representative (BDR) for our IT Services portfolio, you play a critical role in driving growth through our reseller and channel ecosystem. You’ll build and deepen relationships with channel partners and resellers, equip them with the knowledge and tools to confidently position our services, and help uncover and progress new opportunities.
In this inside-based role, you act as a subject matter expert (SME) on our IT services portfolio and a key connector between partners, field teams, and internal stakeholders. Working closely with your assigned Field Business Development Executive (BDE) counterpart(s), as well as sales, operations, and delivery teams, you will help increase adoption, accelerate revenue and profitability, and expand our services footprint in the market.
This is a great opportunity for a motivated sales or channel professional who enjoys partner enablement, solution selling, and driving measurable impact across a large ecosystem.
What You’ll Do
Build and nurture partner relationships
Develop and maintain strong relationships with channel partners and resellers.
Ensure partners are informed, enabled, and supported in positioning our IT services portfolio.
Collaborate across the channel ecosystem
Work closely with Business Development Executives, Channel Managers, and Inside Account Executives to develop joint partner strategies and co-sell opportunities.
Execute coordinated, services-led sales motions across assigned territories.
Serve as the primary inside point of contact
Act as the go-to resource for partner inquiries related to service offerings, quoting, ordering, and customer use cases.
Provide excellent customer and partner support for service-related questions and requests.
Drive outbound demand generation
Execute outbound prospecting into non-named partner accounts to identify new service opportunities.
Follow up on marketing-generated leads and help partners qualify, advance, and close service deals.
Partner with field teams to create and run targeted outbound initiatives that drive top-of-funnel IT services demand.
Own and manage the services pipeline
Track, qualify, and manage the IT services pipeline across assigned partners.
Ensure timely follow-up, accurate forecasting, and effective progression of opportunities through the sales cycle for both partners and field stakeholders.
Enable partners and internal teams
Conduct enablement sessions for partners and field teams on our IT services portfolio, positioning, and value propositions.
Provide guidance and education on how to position, configure, price, and quote IT service alternatives.
Analyze performance and recommend strategies
Analyze pipeline trends, partner performance, and market data to identify gaps and growth opportunities.
Recommend strategies that improve results for both inside and field teams and enhance channel engagement.
Coordinate seamless service delivery
Collaborate with internal operations, delivery, pricing, and technical teams to ensure alignment on scoping, quoting, and execution of service opportunities.
Support partner business planning, participate in quarterly business reviews, and contribute to account strategies alongside sales executives.
Continuously build your expertise
Develop deep knowledge of our services portfolio—including lifecycle services, professional services, cloud/modernization services, and support offerings—as well as key market and competitive trends.
Participate in vendor or industry-specific training to strengthen your technical and service-related expertise.
What We’re Looking For
Experience & background
1–3 years of experience in business development, channel sales, inside sales, or a related revenue-generating role; experience within IT services or technology solutions is a plus.
Understanding of channel go-to-market motions, reseller business models, and service-based sales processes.
Skills & capabilities
Ability to quickly learn and clearly articulate complex service offerings (e.g., managed services, cloud services, professional services).
Excellent verbal and written communication skills, including the ability to present service capabilities and deliver partner trainings.
Strong organizational skills with experience managing a pipeline, prioritizing activities, and maintaining attention to detail.
Demonstrated ability to build strong, trust-based relationships and collaborate with a diverse range of partners and internal teams.
Creative problem-solving skills with the ability to translate customer and partner needs into practical service solutions.
Comfort working in a fast-paced environment with shifting priorities and services-led sales cycles.
Tools & work style
Proficiency with CRM and sales tools, with the ability to quickly learn new systems and technologies.
Openness to occasional travel for partner meetings, events, and training sessions.
If you’re excited about helping partners grow their services business, enjoy collaborating across teams, and want to deepen your expertise in IT services within the channel, we’d love to hear from you.
Key Skills
Channel Partners, Partnership Management, Sales Cycle, Sales Organizations, Sales Pipeline, Sales Process, TrainingAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
TD SYNNEX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.
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Healthcare Strength — Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
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Retirement Support — The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.
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What We Do
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
