We are seeking an energetic and results-driven Account Manager to join our dynamic team. In this role, you will cultivate strong relationships with clients, identify their technology needs, and deliver tailored solutions that enhance their business operations. Your proactive approach will drive customer satisfaction, foster long-term partnerships, and contribute to our company’s growth through consultative selling and effective communication.
Responsibilities
- --Build and maintain positive relationships with clients through regular contact and personalized service.
- --Understand clients’ business goals and technology requirements to recommend appropriate solutions.
- --Lead negotiations to close deals efficiently while ensuring mutual satisfaction.
- --Utilize CRM software and sales automation tools to track interactions, manage pipelines, and follow up on leads.
- --Conduct outbound calls, warm calling, and telemarketing efforts to generate new business opportunities.
- --Collaborate with internal teams to ensure seamless delivery of services and support client onboarding processes.
- --Stay informed about industry trends, new technologies, and competitor activities to provide expert advice.
Requirements
- --Proven experience in technical sales or inside sales within a B2B environment.
- --Strong negotiation skills with a focus on deal closing and customer satisfaction.
- --Proficiency with CRM systems such as Hubspot is a plus.
- --Familiarity with sales technology adoption, sales automation technologies, and call center operations.
- --Excellent communication skills in English, both verbal and written; ability to effectively communicate complex technical concepts.
- --Background in technology sales or technical sales experience preferred; knowledge of CRM software and sales automation tools is essential.
- --Demonstrated success in outbound calling, warm calling, telemarketing, and client communication strategies.
Skills Required
- Strong communication, negotiation, and relationship-building skills
- Ability to quickly learn managed IT, cybersecurity, and VoIP service concepts
- Ability to understand B2B sales cycles for recurring-revenue agreements
- Strong organizational and time-management abilities
- Comfort working in a field-based or hybrid role across a multi-county territory
- Valid driver's license and acceptable driving record
- Background in outside sales, business development, or account management
- Experience in managed IT services or MSP environments
- Experience in technology, software, or B2B recurring-revenue services
What We Do
Cogent Analytics is a business management consulting firm committed to serving privately held businesses in the US. Founded in 2014, we've grown from a small team of six to a thriving organization of over 220 dedicated professionals serving Main Street businesses across 36 U.S. states. Our mission is to improve the lives of business owners by providing honest and effective business consulting services. We believe that small to mid-sized businesses are the backbone of our economy and the lifeblood of their communities. Our people-centric approach focuses on the individuals behind the businesses and the communities they serve. At Cogent Analytics, we're more than just a business - we're a family that acts like a business from time to time. We invest heavily in our team, fostering a culture of support, growth, and recognition. We're proud of our A+ Rating with the Better Business Bureau, client testimonials, and lifecycle relationships that are testaments to our ethical business practices. Join us as we continue to champion the cause of the entrepreneur, helping businesses overcome challenges, achieve their full potential, and contribute to the strength and vibrancy of our communities. At Cogent, your business is our business — let's build something together. Website: www.cogentanalytics.com Email: [email protected] Phone: (336) 665-8154
