Business Development Representative (CST/EST)

Sorry, this job was removed at 06:25 p.m. (CST) on Saturday, Apr 26, 2025
Hiring Remotely in United States
Remote
Information Technology • Productivity • Professional Services • Software • Business Intelligence
M-Files delivers a context-first document management platform that connects documents to the work they support.
The Role

Description

Who we are:

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

We help knowledge workers to work smarter.

To learn more about us we encourage you to visit our .

 To learn more about how we became a Certified Great Place to Work visit, .

Summary of the role:

We are looking to expand our team by four, two Business Development Reps to support our Mid-Market Sales Team, and two Business Development Reps to support our Major Account/Enterprise Sales Team.

Part of the sales organization, the Business Development Team plays a critical role in driving new customer pipeline and acquisition through qualifying high-quality sales ready leads on behalf of the direct sales team.

The Business Development Representative (BDR) will communicate the M-Files value proposition by conducting outbound prospecting and educating prospects on the value of M-Files in their organization including, addressing objections, overcoming lack of responsiveness, and ultimately creating early-stage opportunities.

You'll leverage data insights, best-in-class technology, and a range of tactics to prospect to key accounts that align with the goals of the sales team. You'll possess strong written and verbal communication skills and be able to effectively articulate the M-Files value proposition to a broad and varied audience.

You'll collaborate closely with colleagues in the Growth Marketing Team to understand the regional marketing strategy. This is a fully remote role with the ability to work anywhere in the US, Eastern or central time preferred, with some occasional travel for events and internal meetings will be required. The role reports to the Director/Sr. Director of Sales - North America while working closely with the Growth Marketing teams.

Requirements

What you will be doing/Responsibilities and Duties:

  • Partner with assigned Sales team to strategically identify and qualify target accounts, increasing pipeline and revenue within your territory
  • Meet/exceed your monthly/quarterly meeting targets, quality, and activity goals
  • Leverage account maps, technology stack, and account research to conduct prospecting and uncover latent demand. 
  • Deliver key promotional messages to a sophisticated target audience, using all available mediums including telephone, email, social media and other techniques.
  • Collaborate closely with colleagues in sales and marketing to share and obtain feedback, lessons learned and best practices.
  • Ability to travel for internal conference (Sales Kickoff) in January
  • Potential travel to relevant team events and conferences semi-yearly/yearly

Who you are/Qualifications and Skills:

  • 3+ year of experience in a business development or sales role, preferably for a technology vendor
  • Strong prospecting skills and the confidence to make cold calls, ask for referrals & seek new leads.
  • Highly self-motivated, disciplined and driven.
  • Demonstrates the ability to understand technology solutions and communicate the benefits to prospects.
  • Technology savvy, with a working knowledge of CRM systems and tools such as Salesforce, Gong Engage, LinkedIn etc. are preferred.


Participation in our Recruitment Process:

  1. Initial Phone Screen w/People & Culture Team Member
  2. Team Leadership Round 1: Sr. Director, Growth Marketing & Director, Sales North America (Mid-Market)  
  3. Team Leadership Round 2: Sr. Director, Sales North America (Majors) & Sales Development Manager  
  4. Assessment Stage (Relevant Skillset Demonstration): Audience participants will be decided based on team consideration, Mid-Market or Major Accounts
  5. Department Head Alignment: SVP of Sales, North America

*Completed Recruitment Process Time Investment for Applicant: Approx. 3hrs

Benefits

Why M-Files?

We are a global company with Finnish roots and with our own product that we are greatly proud of!

By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!

Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey last fall.

What We Offer:

  • As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
  • 10 paid holidays annually
  • 15 days' vacation annually
  • 4 floating holidays (employee's discretion)
  • 6 days of paid sick leave
  • Matching 401K Plan (25% of employees' contribution up to the IRS max)
  • Health insurance (PPO and HDHP/HSA plans offered)
  • Dental insurance
  • Vision insurance
  • Life insurance (1x employee salary)
  • Short-term disability (employer paid)
  • Long-term disability (employer paid)
  • Flexible Spending Plan (medical and dependent)

What the Team is Saying

Justin
Ari
Crystal
Helina
Patricia
Patti
Dave
Arlene
Frank
Ramez

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The Company
HQ: Austin, TX
500 Employees
Year Founded: 2002

What We Do

M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

Why Work With Us

We’re a global company with Finnish roots and a product we’re truly proud of. At M-Files, you’ll help shape our growth while developing your own expertise, alongside a fun, collaborative team building solutions that are transforming the market.

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M-Files Offices

Remote Workspace

Employees work remotely.

Our U.S.-based roles are fully remote, giving M-Filers the freedom to work from wherever they feel most focused, creative, and balanced.

Typical time on-site: None
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