Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
- The Business Development Representative’s role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database
- Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
- Research and prospect ideal customers and gather key lead information through open ended questions and thoughtful conversations
- Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships
- Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle
- Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest
- Use Salesforce and other best in practice tools for your daily activity and process
- 1 year or more experience in outbound sales
- Experience within tech or a SaaS start/scale up environment is highly regarded
- A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5 and 6!
- Attention to detail, organizational skills, and fantastic with time management
- You’re an extremely clear and direct communicator, you aren’t afraid to ask questions to get to the bottom of things, and you have excellent verbal and written communication skills
- Ability to be autonomous, take initiative, and truly own your own success.
- Our team is hard-working, resourceful, and confident… and not afraid of a challenge!
- An enthusiastic and positive attitude! This might be the single most important point
- You are coachable, you are resilient, you are solution oriented coming to the table with great ideas, and you find the fun in a good challenge! We will invest in you, as you invest in us.
- We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Skills Required
- At least 1 year of outbound sales experience
- Experience in a technology or SaaS startup or scale-up environment
- Strong verbal and written communication skills
- Attention to detail and strong organizational and time-management skills
- Ability to work autonomously, take initiative, and own outcomes
- Team-oriented, coachable, resilient, solution-oriented, and willing to learn
- Positive, enthusiastic attitude
Aircall Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aircall and has not been reviewed or approved by Aircall.
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Healthcare Strength — Employer-paid core medical, dental, and vision coverage is emphasized, alongside mental health and wellness support. Coverage is described as starting quickly after hire and complemented by wellness reimbursements and related programs.
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Parental & Family Support — Generous parental leave for primary and secondary caregivers is highlighted, with added childcare reimbursements. Family-oriented benefits are positioned as part of a supportive culture.
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Leave & Time Off Breadth — Unlimited PTO, wellness days, and paid volunteer time are offered. Time-off policies are framed to encourage rest and work-life balance.
Aircall Insights
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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