Business Development Representative (BDR), Italian Market

Posted 2 Days Ago
Be an Early Applicant
Office, Lilongwe, Central Region, MWI
In-Office
Entry level
Artificial Intelligence • Cloud • Mobile • Sales • Software
Aircall is the phone system for modern business.
The Role
Conduct outbound email and phone campaigns to identify qualified business opportunities in the Italian market. Research prospects and customer segments, understand business needs, communicate Aircall’s value and AI offerings, and document activities in Salesforce. The role includes sales training, ongoing development, teamwork, and travel with the team to events.
Summary Generated by Built In

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.


How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.


We are seeking a driven and talented team player to join our sales team for the Italian market.
 
This is a role that enables individuals with high emotional intelligence and a competitive spirit, to develop consultative sales skills and grow professionally.
Key Responsibilities:
  • Work within the sales team to find qualified business opportunities 
  • Research relevant markets (verticals, customer segments, etc) and gather key prospect information
  • Carry out outbound campaigns via email and over the phone
  • Understand the prospect’s business 
  • Highlight Aircall's value to raise curiosity and interest in your market positioning AI add-on
  • Document all daily activities in Salesforce (you will be trained in Salesforce)
  • Travel with the team to all events

Qualifications:
  • Fluent in Italian (you'll be emailing, calling, meeting with French native prospects)
  • English is mandatory
  • A willingness to develop your sales skills. Your first two weeks will be spent at the Aircall Sales Academy and there will be continuous training and development. 
  • Organisation and time management skills 
  • Willing to work and grow in an international and diverse environment, where we thrive as a team and support each other to reach and surpass goals

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits


DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.


Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required

  • Fluent Italian
  • English proficiency
  • Willingness to develop sales skills
  • Organization and time management skills
  • Ability to work and grow in an international, diverse team environment

Aircall Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aircall and has not been reviewed or approved by Aircall.

  • Healthcare Strength Employer-paid core medical, dental, and vision coverage is emphasized, alongside mental health and wellness support. Coverage is described as starting quickly after hire and complemented by wellness reimbursements and related programs.
  • Parental & Family Support Generous parental leave for primary and secondary caregivers is highlighted, with added childcare reimbursements. Family-oriented benefits are positioned as part of a supportive culture.
  • Leave & Time Off Breadth Unlimited PTO, wellness days, and paid volunteer time are offered. Time-off policies are framed to encourage rest and work-life balance.

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The Company
HQ: Paris
700 Employees
Year Founded: 2014

What We Do

Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.

Why Work With Us

At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.

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