Business Development Officer FS, Kolkata

Position Title:Business Development Officer FS, Kolkata
Position Type: Regular - Full-Time
Requisition ID: 44789
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
The Business Development Officer (BDO) - Food Service, Kolkata is responsible for driving sales growth and achieving business targets across the assigned territory. This role focuses on developing and managing distributor networks, expanding the customer base within the HORECA (Hotels, Restaurants, Cafés) segment, and ensuring strong commercial and stock hygiene practices. The successful candidate will build and maintain strong relationships with distributors, customers, promoters, supervisors, and internal stakeholders while delivering best-in-class market execution.
What you'll be doing.

• Manage distributors and sub-distributors, driving primary and secondary sales performance within the assigned territory.
• Develop and maintain relationships with Hotels, Restaurants, Cafés, and other Food Service customers.
• Expand the customer base by identifying and acquiring new Food Service accounts.
• Achieve assigned sales targets, volume objectives, and business development goals.
• Drive distributor development, order placement, claims management, and overall commercial hygiene.
• Monitor customer-wise secondary sales performance and provide accurate sales reporting.
• Lead and support promoters and supervisors to strengthen McCain Food Service business growth.
• Execute customer activations, trade promotions, product listings, and sampling initiatives.
• Identify and pursue new business opportunities, distributor appointments, and town expansion opportunities.
• Collaborate with internal stakeholders to ensure service excellence and successful execution of business plans.

What you'll need to be successful.

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 2 years of experience in the FMCG industry.
• Relevant experience within the HORECA or Food Service channel.
• Strong knowledge of business planning, sales planning, and distributor management.
• Proven ability to acquire new customers while growing existing business relationships.
• Strong commercial acumen with experience managing sales claims and distributor operations.
• Excellent customer relationship management and communication skills.
• Ability to drive results in a dynamic and competitive market environment.
• Demonstrated strengths in customer focus, collaboration, accountability, resilience, and delivering results.
• MBA or Master's degree in Business or Marketing is considered an asset.

About the team.
This role is part of the Food Service East Sales team and reports directly to the Sr. Area Sales Manager - Food Service East. The position plays a key role in expanding McCain's presence within the Food Service channel across Kolkata and surrounding markets. The role works closely with distributors, customers, promoters, and internal sales teams, with potential future responsibility for managing a Territory Sales Incharge (TSI).
About McCain.
Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
AI & Digital Capabilities.
At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Our purpose is grounded in building meaningful relationships. We're big believers in the power of working together in person. It helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Sales
Location(s): IN - India : West Bengal : Kolkata
Company: McCain Foods(India) P Ltd