Business Development Manager

Posted Yesterday
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2 Locations
In-Office or Remote
Senior level
eCommerce
The Role
The Business Development Manager will drive sales growth, manage key account relations, maintain databases, and develop new business initiatives.
Summary Generated by Built In

We exist to create positive change for people and the planet. Join us and make a difference too!

Location: Hybrid- France, with travel required; preferably based in the Paris area.

Purpose of the role

To personally deliver Sales and Revenue towards BSI’s overall new business sales growth mission, within a defined geographical territory

Key Responsibilities & Accountabilities:

Achievement of personal sales target according to the set budget for both Certification and 
Training Sales. 
• Manage Key Account relations. 
• Personal Salesforce.com maintenance. 
• Plan, develop, establish and maintain a database of market information and trends to facilitate 
strategic decision making within the business 
• Identify, develop and recommend new business initiatives which will ensure growth of BSI in local 
areas 
• Plan, develop, establish and maintain a database of Competitors information to ensure the 
business is aware of competitor information 
• Plan, develop, establish and maintain a database of top clients to BSI and develop, establish and 
maintain customer-care programme for top clients to the business

Maintain and develop existing business levels within a defined geographical territory 
• Achievement of personal target in defined territory 
• Personal Salesforce and Point Global records maintenance 
• Diary Management 
• Grow existing customer base 
• Support marketing campaigns with the direction of the Marketing Executive and the General Manager System Certification 
• Develop programmes to defend customer base against competitive activity 
 
Develop shared selling and revenue development opportunities with nominated BDE
• Manage allocated Customer satisfaction issues 
• Address potential customer attrition with relevant personnel 
• Identify, pursue and close BSI in-house training and certification opportunities

New Business Development 
In agreement with the Head of Sales South Europe and META :
a) target new accounts where BSI has 0 to very low level of interaction and business transactions. Win business from clients that aspire to have a premium brand auditing and training their organizations on a multitude of topics.              
b) ensure that all territorial opportunities for in-house training and certification are identified and developed 
c) identify training needs and opportunities of clients and provide solutions 
d) identify and secure non-user accounts with potential 
 

Personal Effectiveness 
• Meet the standards agreed with line management for face to face contact time with clients 
• Produce and submit all weekly and monthly reports, expense sheets etc., within agreed 
timescales 
• Follow documented procedures for the development and presentation of quotations 
• Ensure that account documentation is maintained with the defined information requirements. 
• Contribute positively to the development of the departments performance  
• Adhere strictly to the BSI Group Ethics, Impartiality and Information Security policies

Key Performance Indicators

  • Annual sales target

  • Referrals target

  • Number of Client meetings

  • Number of quotes generated

  • Conversion rate

  • Average Order Value

Requirements:

  • Native French speaker and good command of English

  • 7-15 years of sales experience

  • Broad commercial experience and business acumen

  • Proven track record of C-suite engagement and sales

  • Solid account management experience

  • Potential to self-manage within a geographically widespread multifunctional and multicultural team

  • TIC Industry, Information Security industry, Consulting Management System Certification experience is preferable 

  • Training sales experience is preferable

  • University Degree level or equivalent education

Skills and Abilities

  • Ability to comprehend, manage and utilize complex financial data. 

  • Exceptional presentational and interpersonal skills 

  • The ability to engage with customers F2F, via telephone or email 

  • The ability to analyse and articulate complex data 

  • Understand the BSI sales process 

  • Understand and articulate BSIs’ products and services portfolio 

  • Being a team player 

  • Build strong relationships with all BSI departments and clients

Personal Qualities and Aptitudes

  • Articulate 

  • Reliable 

  • Resilient 

  • Driven to ensure that excellent customer service is provided 

  • Creative, well organised and self-motivated

#LI-IV1
#LI-Remote

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Top Skills

Salesforce
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The Company
Herndon, VA
9,165 Employees
Year Founded: 1901

What We Do

BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world

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