Role: Business Development Manager
Location: Hybrid/field based covering regions across England/Wales
Salary: £45K DOE plus extensive benefits and commission
Contract type: Permanent
Employment type: Full time
Working hours: Mon-Fri, 9:00 – 17:30
Care Quality Pharmacy, part of Pharmacy2U is a fast-growing, nationally operating care home pharmacy provider, supporting care homes with safe, reliable and technology-enabled prescription services. We are already established across multiple regions and work with a wide range of care home operators, from independents to large groups.
As part of our next phase of growth, we are expanding our regional commercial team to strengthen our local presence, grow our care home partnerships, and support the continued success of our existing client base.
We’re looking for a Regional Business Development Manager to grow CQP’s footprint across an assigned territory. This field‑based role is all about building strong, face‑to‑face relationships with care home operators, managers and regional directors. You’ll drive new business while
Why you’ll love working with us
We believe great people deserve great support. That’s why we offer a benefits package designed to look after your finances and career.
Financial security & rewards
- Uncapped commission / performance-related bonus
- Company car allowance or mileage expenses
Career growth
- Clear progression opportunities as the commercial team continues to scale
Tech that supports you
- Laptop and mobile phone
Culture & community
- A supportive leadership team and strong operational backbone
- Opportunity to join a fast-growing national business with an established footprint
What you’ll be doing?
New Business Development
- Identify, target and secure new care home clients within the allocated region
- Build strong relationships with care homeowners, regional directors and managers
- Present CQP’s services clearly and professionally, including transition support, SLAs and CQP’s Service Standards
- Manage the full sales cycle from initial meeting through to contract signature and onboarding
- Work with internal operations and onboarding teams to ensure smooth transitions of new homes
Account Management & Growth
- Act as the primary commercial contact for existing CQP client homes in the region
- Maintain regular contact with clients to ensure satisfaction and identify opportunities to improve service
- Support retention by proactively addressing issues, risks or concerns in collaboration with operations and pharmacy teams
Relationship Management & Stakeholder Engagement
- Build trusted relationships with care home groups, senior management teams and key decision-makers
- Represent CQP professionally at meetings, regional forums, events and care sector networking opportunities
- Work closely with internal stakeholders (pharmacy operations, onboarding, logistics, IT and customer support) to ensure client expectations are met
Pipeline & Reporting
- Maintain an accurate sales pipeline and forecast
- Track opportunities, meetings and conversions in the CRM system
- Provide regular updates on performance, pipeline and regional market activity
- Monitor competitor activity and market trends within the region
Who are we looking for?
- Proven experience in B2B business development within care homes, healthcare, social care or related sectors
- Strong relationship-building and communication skills
- Comfortable working in a field-based, target-driven role
- Highly organised with strong time management skills
- Confident presenting to senior stakeholders
- Full UK driving licence and willingness to travel regionally
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
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What We Do
Pharmacy2U is the UK's first and largest online pharmacy. We're a market leader in the pharmacy world, helping over 750,000 patients in England manage their NHS repeat prescriptions from request through to delivery. For over 20 years, we have used cutting-edge technology alongside our UK-based pharmacists, dispensing specialists, and customer care advisers to help improve the lives of patients. Our Leeds and Leicester -based dispensing facilities distribute over 1 million medication items to patients across England every month. KPMG’s Customer Excellence report recently revealed Pharmacy2U is the UK’s number one brand for experience and value, based on a survey of over 10,000 UK consumers. This accolade cements our position as the nation’s go-to online pharmacy and keeps us committed to further broadening our healthcare offering. Our goal is to make simple and convenient healthcare accessible to all. As well as our repeat prescriptions service, patients can also access: - A one-stop online healthcare shop featuring over 4,000 products - Confidential online GP consultations for a range of conditions - Enhanced pharmacy services such as the NHS New Medicine Service We're an ambitious company with big plans and we're looking for talented individuals to join our team and help us to continue excelling in our field. Our CEO Kevin Heath says, “come and join a team that truly lives by our company values of putting the patient at the heart of everything we do”. Want to help shape the future of online healthcare in the UK? Discover our latest vacancies today.
