Location: North Rocks, Australia
Function: Customer Development
Reports to: Head of CSP Personal Care
Scope: Wild
Terms & Conditions: Full-time
Main Responsibilities
Develop ANZ Wild GTM strategy across categories
- Working with Wild global to localise Wild strategy creating growth plans.
- Deliver strategy working with local & global marketing on demand creation & ANZ sales teams to unlock sales results.
Business Development
- Business Development to accelerate the Wild brand across ANZ, winning ranging in retailers and launching new categories.
Lead ARM & DRM meetings within S&OP
- Drive business planning rhythm and deliver accurate, reliable category forecasts working with Wild global. Own and deliver the short-term category forecast.
Deliver initiatives to improve profitability & success
- Working with global supply chain & procurement to unlock efficiencies and deliver fuel for growth pipeline.
Innovation pipeline
- Collaborate with Wild to shape new product development using key category and customer metrics, working with Wild Global.
Develop category growth strategy.
- Build insights to support decision-making and develop customer strategies. Provide strategy to grow category, partnering with retailers to win
Build brand & category knowledge to become Wild expert
- Generate standardised category market data reporting and analysis (monthly cadence). Collaborate with sales team to provide expertise to retailers
Support CSP Lead
- Provide customer and category insights from standardised reporting to shape category expertise, Wild strategy and range review delivery.
Pricing & Promotional Strategy
- Provide customer and category insights from standardised reporting to shape category expertise, Wild strategy and range review delivery.
Experiences & Qualifications
- 2–3+ years of business experience, preferably cross-functional with customer-facing and category experience.
- Proven track record in FMCG or similar retail industry.
- Experience in data analytics and reporting.
Skills
- Category Growth Management: Generates objective channel insights with strong understanding of shopper groups, missions, and journeys.
- Channel Mastery: Integrates elements of Unilever and customer business; communicates external needs/issues to internal stakeholders.
- Insights and consumer knowledge: Interprets data to best represent the Wild ANZ consumer, to form the global roll out plans and shape category strategy for retailers.
- Digital Commerce: Understands digital landscape, business models, and shopper fundamentals to win in digital commerce.
- Commercial Strategy: Understands investment allocation and its impact on shared profit pool between Unilever and the customer.
- Data Literacy: Interprets a wide variety of data/information and uses analytics to form compelling narratives.
- Executional Excellence: Understands customer inventory requirements and supplier standards at category and store level.
Diversity & Inclusion
Unilever embraces diversity and encourages applicants from all walks of life. Reasonable adjustments are available for a positive, barrier-free recruitment journey. For support, contact Puja Thakur at [email protected].
Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.
This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities.
At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.
Top Skills
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
