Business Development Manager

Job Purpose

The Business Development Manager is responsible for driving business growth, executing sales strategies, and expanding the company’s presence in the Middle East with a specific focus on Iraq and Jordan. The role requires a high-energy, results-oriented professional with a passion for digital banking and payments. The successful candidate will be instrumental in developing strategic relationships, identifying new business opportunities, and closing sales to achieve revenue targets.

Our Hybrid Working Model requires employees to be on-site three days per week—specifically Tuesday, Wednesday, and Thursday.

Key Responsibilities

Know-How (Technical and Knowledge Requirements)

• Develop and implement a sales strategy to achieve targets and drive revenue growth in assigned territories.
• Work closely with Sales Management, Cross Sales Teams, to promote digital banking solutions.
• Identify, qualify, and develop new business opportunities through market research, direct engagement, and partnership networks
• Maintain up-to-date knowledge of industry trends, regulations, and competitive landscape.
• Prepare and deliver high-quality proposals and presentations at all organisational levels, including executive and C-suite stakeholders.
• Build strong relationships with clients and partners to ensure long-term business growth.
• Represent the company at industry events, conferences, and networking opportunities to expand market presence.

• Problem-Solving (Complexity and Decision-Making)

• Lead negotiations and decision-making processes to close deals effectively.
• Identify and resolve obstacles in the sales cycle to ensure smooth deal execution.
• Adapt and refine strategies based on market dynamics and client feedback.
• Work collaboratively across departments to address client requirements and enhance solution offerings.

Accountability (Impact and Influence)

• Meet or exceed assigned sales quotas and revenue goals.
• Provide accurate weekly forecasts and pipeline reports to management.
• Ensure strong internal collaboration to optimise the sales process and maximise growth opportunities.

Critical Competencies

• Sales Leadership: High-energy, proactive, and results-driven professional.
• Strategic Thinking: Ability to develop and execute sales strategies aligned with market opportunities.
• Relationship Management: Strong interpersonal and networking skills.
• Problem-Solving: Ability to address challenges with innovative solutions.
• Effective Communication: Ability to present complex solutions clearly and persuasively.

Qualifications and Experience

• Proven success in business development and solution selling, particularly within digital banking and payments.
• Experience in multiple Middle East markets, with a strong focus on Iraq, Jordan and levant
• Strong ability to build and manage relationships with key stakeholders and decision-makers.
• Fluency in Arabic and English (French and additional languages are an advantage).
• Strong presentation, communication, and negotiation skills.
• Ability to work autonomously in a fast-paced, dynamic environment.

Success Metrics

• Sales Growth: Achieve or exceed quarterly and annual sales targets for CR2’s banking software solutions in assigned territories.
• Lead Generation: Consistently generate a high volume of qualified leads through networking, cold calling, industry events, and digital outreach.
• New Business Acquisition: Secure new client contracts and expand CR2’s market presence in targeted regions, especially within the Middle East and Africa.
• Client Relationship Management: Maintain a high client retention rate and achieve positive client satisfaction scores (e.g., NPS or equivalent feedback).
• Sales Cycle Efficiency: Reduce average sales cycle time from initial contact to contract closure.
• Strategic Partnerships: Establish and nurture at least X new strategic partnerships or alliances per year (customize X based on company goals).
• Product Adoption: Drive successful onboarding and adoption of CR2’s digital banking solutions among new clients.
• Reporting & Forecasting: Deliver accurate and timely sales forecasts, pipeline updates, and business development activity reports.
• Collaboration: Demonstrate effective teamwork by contributing to cross-functional initiatives with marketing, product, and delivery teams.
• Professional Development: Participate in ongoing training and development, and mentor junior team members as required.

Equal Opportunity Statement:
CR2, part of HPS Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.