The Role
The Business Development Manager will enhance systems for business development, manage proposals, oversee CRM data, and optimize performance marketing to drive lead generation.
Summary Generated by Built In
co: is a creative and strategic partner for organizations of all kinds looking to define their next chapter. In the face of today's polycrisis, we help organizations build resilience across every dimension of their organization -- their business strategy, their brand, their workforce and culture, and the way they engage all of their key stakeholders today and in the future. As a certified B Corp, we are committed to using business as a force for good and work to empower our clients to do the same.
The role
We are seeking a Business Development Manager to be the operational backbone of our biz development efforts. This is a pivotal role designed to empower our senior practitioners by building and managing the systems, processes, and materials they need to win new business.
You are not a traditional salesperson; you are a master of systems, a meticulous organizer, and a skilled project manager. You will bring structure and rigor to our growth efforts, enabling our team to focus on building client relationships and delivering visionary work.
Who you are
You’re an experienced operator who’s led multiple fast-paced, multifaceted projects. You know how to manage timelines, stakeholders, and budgets, and you bring a calm and steady presence to complex environments. You communicate clearly, collaborate well, and can keep a team focused and energized.
You may be in a Senior Account Manager, Senior Project Manager or low-level Account Supervisor role today, with experience in brand strategy, innovation, or creative services. You’re confident working with mid- to senior-level clients and internal employees and know how to contribute to both strategic conversations and day-to-day execution. You bring a strong sense of ownership, curiosity, and a collaborative mindset to everything you do.
You’re excited by non-traditional creative environments and value a workplace that feels more like a community—one that celebrates wins together, supports individual passions, and champions personal and professional growth.
What you'll do
Growth Systems & Infrastructure: Design, implement, and continuously optimize the systems that power our business development. You will own our CRM, ensuring data integrity, building dashboards, and creating processes that provide clear visibility into our pipeline and growth metrics.
Proposal Project Management: Act as the central project manager for new business proposals and RFP responses. You will own client communications, coordinate timelines, gather inputs from our practitioners, and ensure every proposal is polished, professional, and delivered on time.
Enablement & Knowledge Management: Create and maintain a centralized, easily accessible library of our most critical growth assets. You will be responsible for organizing, updating, and version-controlling case studies, reference proposals, team bios, and all other materials needed for new business pursuits.
AI & Systems Curiosity: Proactively explore, pilot, and leverage emerging AI systems and tools to drive automation, enhance predictive analytics, and unlock new operational efficiencies across the growth pipeline, driven by a deep sense of curiosity.
Performance Marketing Management: Take ownership of our Google Ads strategy and budget. You will manage campaigns, analyze performance, and optimize spend to generate a consistent flow of qualified leads for our senior team.
Analytics & Reporting: Translate data from our marketing channels and CRM into actionable insights. You will track key performance indicators, measure marketing ROI, and provide our leadership team with clear, concise reports on the health of our growth engine.
What you've done
- Have 3-5+ years of experience in an operations-focused role such as Growth Ops, Marketing Ops, Project Management, Account Management or a similar function, preferably within a consultancy, agency, or B2B services company.
- Are an exceptional project manager who thrives on bringing order to complex, multi-stakeholder processes like proposal development.
- Are an enthusiastic early adopter of technology with a proven ability to utilize AI systems to automate workflows and surface actionable insights.
- Are extremely organized and detail-oriented. You find joy in creating elegant systems for knowledge management and ensuring information is accurate and accessible.
- Are technically proficient with a deep understanding of CRM systems (e.g., Salesforce, HubSpot) and performance marketing platforms, particularly Google Ads. You live and breathe systems optimization.
- Are a proactive and independent operator. You are comfortable taking ownership, identifying opportunities for process improvement, and building new operational capabilities from the ground up.
- Are a strong collaborator who understands how to provide true enablement value to a team of senior-level experts.
Caring for our community
The co: community is deeply committed to continuing to build a diverse and inclusive workplace for all to thrive. We value and honor those with different backgrounds, unique perspectives, and believe that inclusive organizations build better teams and produce better work. We are a people-centered business that seeks to create safe spaces, lead by example, and make a positive impact on the world.
co: is proud to be an equal-opportunity employer and we value a diverse workforce. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, socioeconomic status, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Our working model
We support different modes of working – be it hybrid, remote first or otherwise, and we are constantly experimenting with new approaches to ensure that the model we are working within is fulfilling to our teams and clients.
For those based in New York, we have two anchor days per week. On Tuesdays and Wednesdays, we ask that everyone comes to the office. For those that do not live in NYC, we ask that they come to New York for one week per quarter and travel for client meetings.
Top Skills
Crm Systems
Google Ads
Hubspot
Salesforce
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The Company
What We Do
co: is a creative and strategic transformation consultancy.
We believe today's most successful organizations infuse their purpose into everything they do to generate more value, for more people, more sustainably. We call businesses that operate this way generative.
At co:, we design brands, experiences, and organizations in order to transform who they are, what they do, and how they show up in the world. We lead businesses through this transformation so they can unlock more possibilities for themselves and the stakeholders they serve.
Since our founding in 2010, co: has helped hundreds of businesses uncover their purpose and learn how to live it – from Fortune 50 brands and beloved consumer icons to community-based non-profits, innovative startups and beyond.
