At Mission Design & Automation, we believe great automation starts with listening. As a Business Development Manager, you’ll be at the forefront of expanding our reach—building relationships, identifying opportunities, and working side-by-side with our engineering team to deliver automation systems that create real impact. We’re looking for someone who thrives on uncovering needs, connecting the dots, and developing long-term partnerships built on trust.
What You’ll Do
- Discover and Develop Opportunities
Build strong relationships with customers, asking the right questions to understand their operations and challenges. - Collaborate to Create Solutions
Partner with our talented engineering team to concept custom automation systems that deliver measurable ROI and reflect our high standards. - Lead the Customer Journey
Guide customers from first contact through post-installation follow-up with clear, honest communication at every step. - Drive Growth Through Trust
Earn repeat business and referrals through responsiveness, transparency, and a customer-first mindset. - Stay Curious, Keep Learning
Bring market insights and new ideas back to the team to help shape our offerings and approach. - Be There in Person
On-site visits are key to understanding customer operations and earning trust. Travel is part of the job.
What You Bring
- A humble, curious approach to solving problems and building partnerships
- 3+ years in custom automation, preferably with concepting or design/build experience
- Strong communication skills—whether it's a sketch on a napkin, a CAD model, or a conversation
- A technical foundation (engineering or machine design background is a plus)
- A self-starter mindset with follow-through, attention to detail, and customer-first thinking
- Comfort with Microsoft Office and CRM tools
Why Mission?
- We’re a West Michigan team of thinkers, builders, and problem-solvers who care about our craft and each other.
- You’ll join a culture that values quality, humility, and teamwork over ego.
- We don’t chase shiny things—we build long-term relationships and do right by our customers.
- Your voice matters here. We’re growing, and we want people who want to grow with us.
Top Skills
What We Do
Mission Design & Automation develops custom process and equipment solutions that simplify automation for North American manufacturers. We help companies conceptualize, specify, build and install new automation solutions that improve safety, speed, quality, repeatability — and revenue.
Manufacturers turn to us for automation integration of varying sized projects and with all levels of complexity. We've helped teams in the automotive, furniture, medical device, construction, food & beverage, EV, and consumer goods industries, and we are always learning more about expanding automation applications in emerging industries.
Job Opportunities:
https://www.indeedjobs.com/mission-design--automation/_hl/en_US
