Business Development Manager

Posted 3 Days Ago
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Bayan Lepas, Barat Daya, Pulau Pinang, MYS
In-Office
Senior level
Logistics
The Role
Maintains and expands client relationships, acquires new customers, develops sales opportunities, prepares competitive commercial proposals, manages sales pipelines and forecasts, and coordinates with operations, customer service, pricing, finance, and design teams. The role also resolves customer issues, ensures service quality, meets sales and profit targets, and trains junior salespeople. Strong knowledge of freight forwarding, logistics sales, air and sea freight, customs clearance, and international logistics is required.
Summary Generated by Built In

Job Description

  • Maintain current client relationship and identifying areas for potential clients
  • Acquire new customers and expand the company's customer portfolio.
  • Develop new sales areas and improving sales through various methods
  • Research the latest in the business industry and creating new opportunities to expand business
  • Understand customers' logistics requirements and provide suitable solutions
  • Resolve customer issues and coordinate with internal teams to ensure service quality.
  • Ensure quotations and commercial proposals are competitive and commercially viable
  • Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals
  • Maintain accurate sales pipelines, customer records, and sales forecasts
  • Train junior salespeople to improve sales goals and meet expectations
  • Work closely with operations, customer service, pricing, and finance teams to ensure smooth service delivery
  • Strong understanding of company products or services as well as business position and competition to keep business competitive.

Job Requirements: 

  • Diploma or bachelor's degree in business administration, Logistics, Supply Chain Management, or a related field.
  • Minimum 5 years of experience in freight forwarding, logistics sales, or business development.
  • Proven track record in acquiring new customers and achieving sales targets.
  • Good knowledge of air freight, sea freight, customs clearance, and international logistics.
  • Strong negotiation, communication, presentation, and interpersonal skills.
  • Ability to work independently and meet sales targets.

    Skills Required

    • Diploma or bachelor's degree in business administration, logistics, supply chain management, or a related field
    • Minimum 5 years of experience in freight forwarding, logistics sales, or business development
    • Proven track record in acquiring new customers and achieving sales targets
    • Good knowledge of air freight, sea freight, customs clearance, and international logistics
    • Strong negotiation, communication, presentation, and interpersonal skills
    • Ability to work independently and meet sales targets
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    The Company
    HQ: Houston, TX
    1,909 Employees
    Year Founded: 2008

    What We Do

    Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a freight quote today.

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