- Contract Type: Permanent / 37.5 Hours Per Week
- Base Location: National
- Days of Work: Monday to Friday
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job DescriptionPurpose of Position
As a Business Development Manager your primary objective will be to achieve the company’s aligned revenue target for new business in the role. You will be expected to develop a continuous pipeline of prospects in order to achieve this objective.
Key Task & Responsibilities
- Identifying and developing a prospect funnel sufficient in size to fund new business targets as per the Company's strategic plan.
- Monitoring performance of new customers to ensure they trade to an agreed profile. Agree and deliver action plans if variances occur.
- Aim to successfully handover all new accounts within a 13 week period to the relevant Account Manager
- Demonstrate commercial awareness through the need to maximise contribution and revenue generating streams such as surcharges on accounts
- To adhere to the relevant onboarding and implementation processes for new customers to ensure a smooth transition to DPD
- Achieving all portfolio product targets and embrace all new products as and when launched by the company
- Obtaining all the correct documentation and information required for all accounts particularly those where special category onboarding is needed
- To strive for the 100+ qualification criteria each year
- Updating and managing a SalesForce database ensuring compliance at all times
- Ad hoc reporting or project requirements as set by General Manager - Business Development.
You will be passionate about delivering amazing service every day. Your career history will demonstrate experience in high level, corporate business development and a strong network of contacts within the industry and target markets. You will have a natural ability to engage with internal and external customers both face to face and over the phone delivering outstanding customer service to ensure our customers expectations are met. You will
possess outstanding communication, negotiation and influencing skills with the ability to drive and implement change quickly, you will also need to:
- Understand the needs of the customer in an ever demanding marketplace
- Have excellent communication and influencing skills. Be comfortable liaising with all stakeholders.
- Be proficient at presenting and able to put key points across in a clear and concise manner
- Have good organisational and time management skills
- Have the ability to work well under pressure managing multiple priorities
- Be enthusiastic, motivated and results driven
- Demonstrate the core values of DPD DNA
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today
Skills Required
- Proven experience in high-level corporate business development
- Strong network of industry contacts within target markets
- Excellent communication, negotiation, and influencing skills
- Ability to engage customers face-to-face and by phone, delivering outstanding customer service
- Proficient presenting and able to convey key points clearly and concisely
- Good organisational and time management skills; able to manage multiple priorities under pressure
- Results-driven, motivated and enthusiastic with commercial awareness
- Experience using and maintaining a Salesforce database (CRM) ensuring compliance
- Ability to obtain and manage correct documentation for customer onboarding
- Willingness to meet company product and onboarding targets and follow processes
What We Do
DPDgroup UK Ltd is a leading express parcel delivery service provider in the United Kingdom and a subsidiary of DPDgroup, which is wholly owned by La Poste, the French postal service. The company operates the DPD and Interlink Express brands, delivering approximately 1.6 million parcels weekly for a diverse customer base, including major retailers like Superdry and John Lewis.
