Business Development Manager, SoftPOS

Posted Yesterday
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Hiring Remotely in Dubai, ARE
Remote
Entry level
Fintech • Food • Payments • Software
The Role
Drive SoftPOS growth across the UAE by prospecting restaurant and hospitality businesses, managing the full sales cycle, conducting demos, negotiating agreements, and closing partnerships. Maintain a strong CRM pipeline, understand merchant payment setups and fees, support onboarding and early adoption, expand existing accounts, and provide market and competitor insights. The role requires strong commercial judgment, UAE hospitality or payments knowledge, and relationship-building skills.
Summary Generated by Built In

Why qlub

The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.

From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.

We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.

The role

We are looking for Business Development Managers to drive the growth of qlub SoftPOS across the UAE. SoftPOS turns a phone into a payment terminal, with no extra hardware to buy or maintain, and it is one of the fastest-moving parts of our product line. As one of the key faces of the business, you will be responsible for identifying, engaging, and closing leading restaurant groups and independent operators, building a strong pipeline and converting opportunities into long-term partnerships.

This is a high-impact, high-ownership role for someone who thrives in a fast-paced commercial environment. You will work directly with founders, operators, and senior decision-makers, helping some of the region’s most recognized hospitality brands move away from traditional card machines to a faster, simpler way of taking payments. If you enjoy building relationships, winning new business, and seeing the direct results of your work, this is an opportunity to make a meaningful impact at one of the fastest-growing companies in restaurant technology.

 

What you’ll own

• Build a strong pipeline of restaurant, hospitality, and F&B prospects for qlub SoftPOS across the UAE.

• Source new leads through your network, market research, referrals, field visits, and outbound activity.

• Identify decision-makers and manage the full sales cycle from first contact to signed agreement.

• Lead meetings, SoftPOS demos, product discussions, proposals, negotiations, and follow-ups with potential partners.

• Use market knowledge and sales data to prioritise opportunities and improve conversion.

• Understand each merchant’s current payment setup, terminal provider, and cost base, and position SoftPOS clearly against traditional card machines.

• Work closely with Operations & Onboarding to ensure new partners are set up, activated, and taking their first SoftPOS payments smoothly.

• Stay close to the accounts you close, supporting early adoption across outlets and identifying growth opportunities.

• Identify SoftPOS opportunities within existing qlub accounts and work with the wider commercial team to expand them.

• Share useful market feedback, competitor and terminal provider insights, and client needs with the wider team.

Keep CRM and pipeline updates accurate, structured, and up to date

 

Who you are

• You've done this before in a fast-moving, high-growth environment

• You move fast and make strong decisions with incomplete information

• You take real ownership and think like an operator, not a coordinator

• You're energized by hard problems in payments, hospitality, and customer experience

 

What you’ll need

• Experience in sales, business development, account management, or partnerships.

• Strong understanding of the UAE restaurant, F&B, hospitality, payments, POS, or fintech market.

• Comfortable explaining how card acceptance, terminals, and merchant fees work, and able to make the case for a hardware-free alternative.

• A strong network of restaurant owners, operators, or hospitality decision-makers is highly valuable.

• Confidence managing the full sales cycle and working towards ambitious targets.

• Commercial mindset with the ability to understand client needs and position solutions clearly.

• Comfortable using CRM tools, sales data, and pipeline reporting to manage performance.

• Fluent English is required; Arabic is an advantage.

• A relevant business degree is preferred, but strong commercial experience is more important.

What we offer

• Real ownership over products that impact millions of diners and thousands of restaurants globally

• The opportunity to solve challenging problems in payments, hospitality, and customer experience

• A fast-moving environment where great ideas quickly become reality

• Close collaboration with experienced operators, builders, and industry experts

• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally

Ready to build? Join us and help shape how the world pays at the table. If that excites you, apply now.

Skills Required

  • Experience in sales, business development, account management, or partnerships
  • Strong understanding of the UAE restaurant, F&B, hospitality, payments, POS, or fintech market
  • Ability to explain card acceptance, payment terminals, and merchant fees
  • Ability to manage the full sales cycle and work toward ambitious targets
  • Commercial mindset and ability to understand client needs and position solutions
  • Comfort using CRM tools, sales data, and pipeline reporting
  • Fluent English
  • Strong network of restaurant owners, operators, or hospitality decision-makers
  • Arabic language skills
  • Relevant business degree
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The Company
240 Employees
Year Founded: 2021

What We Do

qlub provides restaurants with a digital platform centered on fast QR-code and contactless payments. Diners can view bills, split them, tip, and pay without downloading an app; businesses can also use digital menus, order-and-pay tools, payment links, and SoftPOS terminals. These tools streamline payments and restaurant operations, helping reduce checkout delays, improve efficiency, and increase table turnover while supporting better guest experiences.

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