Business Development Manager (SLED, West US)

Posted Yesterday
Be an Early Applicant
5 Locations
In-Office or Remote
Mid level
Retail
The Role
Own new business growth across a defined West US SLED territory by prospecting, setting appointments, developing accounts, and achieving quota. Use consultative selling to recommend solutions, partner with internal teams, deliver presentations (virtual/in-person), mentor peers, and manage sales tools and processes including custom contract setup and account profitability.
Summary Generated by Built In

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

As a Business Development Manager, you’ll own new business growth within a defined territory by identifying prospects, setting appointments, building relationships, and developing accounts that expand Staples’ customer base. You’ll partner with sales support, product category experts, customer service, and account management teams to deliver tailored solutions that help businesses work better. This is a great opportunity for a driven, consultative seller who thrives on prospecting, learns from rejection, and wants to make a visible impact through activity, pipeline growth, wins, and sales quota achievement.

 

Work Location: This is a remote position with a regional focus. This position supports customers in CA, NV, AZ, UT, OR, ID, WY, WA and MT.  While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

 

What you’ll be doing: 

  • Prospect for new business customers, set appointments, develop new accounts, and expand Staples’ customer base within an assigned territory.

  • Use a consultative sales approach to understand customer needs and recommend solutions aligned to the Staples value proposition.

  • Partner with sales support, product category experts, customer service, and account management teams to ensure customer needs are met.

  • Manage sales activity and performance expectations, including phone calls, emails, meetings, wins, and quota goals.

  • Develop and deliver compelling presentations virtually, in person, or through a hybrid approach based on market needs.

  • Serve as a peer mentor for new hires and support onboarding through best-practice sharing and field guidance.

  • Lead regional best-practice calls and contribute ideas that improve sales processes, techniques, tools, and customer outcomes.

  • Act as a subject matter expert on key tools and processes, including Salesforce, HVS, Sales Spot, and Price Right.

  • Support additional assignments as needed, including stepping in for Assistant Sales Manager responsibilities when appropriate.

 

What you bring to the table:

  • A strong drive to win, high ownership, and the motivation to build new business from the ground up.

  • A consultative selling mindset with the ability to uncover customer needs, tailor solutions, and create value.

  • Resilience and the ability to view rejection as a learning opportunity while staying focused on next-best actions.

  • Experience developing new accounts and a proven track record in business development or B2B sales.

  • Strong presentation skills with confidence engaging customers virtually and in person.

  • Negotiation, solutions selling, insight selling, and advanced client management skills.

  • Business, financial, operational, and technology acumen to understand customer challenges and recommend practical solutions.

  • Ability to analyze business and industry trends and translate insights into customer-specific recommendations.

  • Comfort working independently with minimal daily supervision while staying accountable to activity and quota goals.

  • Collaborative approach with the ability to work cross-functionally with sales, service, and category experts.

 

What’s needed- Basic Qualifications :

  • 4+ years of related sales or business development experience.

  • Prior experience as a B2B Sales Consultant or similar field sales role.

  • Proven experience with Consortium Contracts (GPO/Sourcewell)

  • Expert on Custom Contract set up and understanding of account profitability

  • Prior experience with tools such as Salesforce, HVS, Sales Spot and Price Right

 

What’s needed - Preferred Qualifications:

  • Bachelor’s degree preferred.

  • Knowledge of consortium contracts, custom contract setup, account profitability, and CRM systems.

  • Prior SLED business development experience

We Offer:

  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. 

About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • 4+ years of related sales or business development experience
  • Prior experience as a B2B Sales Consultant or similar field sales role
  • Proven experience with Consortium Contracts (GPO/Sourcewell)
  • Expert on custom contract setup and understanding of account profitability
  • Prior experience with tools such as Salesforce, HVS, Sales Spot and Price Right
  • Live within or adjacent to the assigned West US region (CA, NV, AZ, UT, OR, ID, WY, WA, MT)
  • Bachelor's degree
  • Prior SLED (State, Local, Education) business development experience

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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