Role : Business Development Manager - Personal Finance
Location : Dubai & NE
Role Purpose:
- Managing a Team and ensure that overall responsibilities are achieved, while projecting the warm image of ADIB, increase bank’s visibility in the Financial Market
- Developing new strategies for the business for the respective area and build suitable plans to increase the business.
Key Accountabilities of the role
- Main Responsibilities:
- To ensure that the set target and are met/exceeded on time.
- Ensure Team fully adhere with ADIB policy and procedure on day-to-day business management.
- Ensure adequate leave plan for the team and execution of the same effectively.
- Daily/Weekly Responsibilities:
- Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliances.
- Monitor day to day activities of IFE’s and ensure appropriate business management/control in place.
- Coach Team on date-to-date business activities, guide to achieve monthly goals.
- Review and recommend standard credit application and ensure authenticity of the critical documents (MRF, identification documents, Banks statement, etc.)
- Updates the leads status on time, please ensure status update before leaving your desk for the day.
- Ensure the daily attendance, if there is regular absenteeism then escalate to SM.
- Ensure disbursement files are in order, prior forwarding the file to RFO, by cross checking, customer’s original documents against copies. Files must be sent to RFO immediately or within next 1 working day.
- To ensure proper handover of all customers related files/documents prior to staff’s leaver starts/or event of resignation/termination and arrange proper follow-up/closing of each case.
- Handle customer complaint directly, should not let IFE’s handle complaints directly at any point.
- Ensure all IFE’s are aware of products, policies & promotions of ADIB and keep on update them on changes.
- Open business channels for IFE’s by visiting potential employers/high new worth customer and can be introduce to IFE’s.
- Monthly Responsibilities:
- Motivate high achievers by recognize then in team meeting, also provide opportunity to other staff, to grab top position by creating healthy inter team competition.
- Recognize staff training requirement while evaluating their monthly performance.
- Arrange IFE training/coaching based on recognized area of weakness and maintain track, escalate SM if in case of hopeless.
- Recommend disciplinary action for those shows no improvements.
- Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls.
- Visit 2 ministries/Departments/Listed companies and provide report to Business visit Report to SM
- Annual Responsibilities:
- Conduct annual appraisal and recommend staff recognition.
Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:
Familiarity with Core Banking and Application sourcing systems
Outlook/Email/HR system exposure
Educational Qualification:
Preferably graduate. Diploma/High school based on work experience/exposure.
Previous experience: 4+ years of Banking experience. Preferable to have minimum 2 years at supervisory/team leading role (exception if proven consistent top performance)
Skills Required
- 4+ years of banking experience
- Minimum 2 years in a supervisory or team-lead role, unless consistently high-performing
- Graduate qualification preferred
- Diploma or high school qualification may be accepted based on experience
- Familiarity with core banking and application sourcing systems
- Exposure to Outlook, email, and HR systems
What We Do
Abu Dhabi Islamic Bank, A Public Joint Stock Company, is a leading Islamic bank headquartered and listed in Abu Dhabi- UAE with a purpose of being a lifelong partner for customers, colleagues and community. Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 34 billion. The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalized customer experience with world-class digital banking services. ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, real estate and property management, payments and insurance services. ADIB has one of the largest distribution networks in the UAE with more than 60 branches. Internationally, the bank has a presence in six strategic markets - Egypt, , the Kingdom of Saudi Arabia, the United Kingdom, Qatar, Sudan and Iraq.
