Key Responsibilities
1. Business Development & Revenue Growth
- Identify, originate, and close new merchant acquiring opportunities across key sectors.
- Drive growth in card acceptance, POS deployments, and digital payment solutions.
- Execute strategies to increase transaction volumes, market share, and revenue
2. Partner & Ecosystem Development
- Build and manage relationships with Payment Service Providers (PSPs), fintechs, and technology partners.
- Build and manage relationships with Segment Relationship Managers, Branch Teams and Segment.
- Structure and negotiate commercial agreements aligned with bank strategy
- Enable POS integration and value-added services through third-party partnerships.
3. Client Solutioning
- Design tailored payment solutions for merchants, including:
- POS solutions.
- E-commerce gateways.
- Integrated payment experiences.
- Collaborate with product, risk, and technology teams to deliver end-to-end solutions
4. Market Intelligence & Strategy
- Analyse industry trends, competitor activity, and emerging payment technologies
- Identify opportunities in digital payments, embedded finance, and alternative acceptance channels.
- Contribute to strategic roadmap for Merchant Services
5. Risk, Compliance & Governance
- Ensure all business activities comply with:
- Card Scheme rules (Visa, Mastercard)
- Regulatory requirements (Bank of Botswana)
- Internal risk and compliance frameworks.
- Work closely with risk teams to ensure sound merchant onboarding practices.
6. Stakeholder Management
Engage internal stakeholders across:
- Product
- Risk & Compliance
- Technology
- Operations
- Act as a trusted advisor to key clients and partners.
- 7. People Management
- Lead, inspire, and hold a high-performing team accountable—driving a culture of ownership, continuous improvement, and exceptional service delivery while developing talent and decisively addressing under performance .
Key Competencies
- Bachelor’s degree in Business, Finance, or related field.
- Minimum 3–5 years’ experience in Merchant Services, Payments/Fintech, Business development Sales.
- Strong understanding of: Card acquiring payment ecosystems, POS and payment gateway integrations.
- Proven track record in revenue generation and deal origination.
- We are looking for a candidate who demonstrates: Commercial drive, Strategic Thinking, Relationship Excellence, Resilience & Ownership, Innovation Mindset, Integrity & Professionalism.
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
14/10/26All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Skills Required
- Bachelor's degree in Business, Finance, or a related field
- Minimum 3-5 years of experience in Merchant Services, Payments, Fintech, Business Development, or Sales
- Strong understanding of card acquiring and payment ecosystems
- Experience with POS and payment gateway integrations
- Proven track record in revenue generation and deal origination
- Commercial drive and strategic thinking
- Strong relationship management skills
- Resilience, ownership, innovation, integrity, and professionalism
- Experience leading and developing a high-performing team
What We Do
FirstRand is a portfolio of integrated financial services businesses offering transactional, lending, investment and insurance products and services. The group seeks to build long-term franchise value and deliver superior, sustainable returns within acceptable levels of volatility. Its corporate centre houses key functions—including risk, compliance, governance, internal audit, treasury, finance and tax—that support the broader group and its operating businesses.
