About Planet
Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in the hospitality sector, specialising in the design, delivery, and support of complex IP networks.
Our solutions enable hotels to deliver seamless connectivity and digital guest experiences through high-speed internet access, IPTV, and related network services, supported by 24/7 operational excellence.
With a strong global presence and continued investment, Planet operates at the forefront of a fast-moving and highly competitive technology market.
Role Overview:
As a Business Development Manager, you will be responsible for driving new business growth within the hospitality sector, with a focus on networking solutions including IP Networks, High-Speed Internet Access, IPTV, and Casting.
This is a proactive, client-facing role focused on identifying and securing new customers, managing a strong sales pipeline, and building long-term relationships with hospitality decision-makers.
What you will do:
Business Development & Sales Execution
Identify, target, and acquire new customers within the hospitality sector.
Build and execute a structured sales development plan and pipeline.
Achieve and exceed quarterly and annual new business revenue targets.
Conduct proactive prospecting, including cold outreach and lead generation.
Customer Engagement & Relationship Management
Build strong relationships with decision-makers across hotel operators and hospitality groups.
Present solutions and lead customer discussions both remotely and on-site.
Act as a trusted advisor, providing guidance on networking solutions and market developments.
Respond to customer and partner enquiries in a timely and professional manner.
Commercial Management
Prepare, present, and follow up on proposals, quotations, and tenders.
Lead contract negotiations and close new business opportunities.
Ensure opportunities are commercially viable and aligned with business objectives.
Retain and grow existing customers by extending service agreements and identifying upsell opportunities.
Collaboration & Internal Alignment
Work closely with internal teams (technical, delivery, and commercial) to ensure successful solution design and implementation.
Maintain accurate and up-to-date CRM records and pipeline tracking.
Provide regular, accurate reporting and forecasting to management.
Participate in team initiatives, sharing best practices and contributing to overall sales performance.
Market & Industry Engagement
Monitor competitor activity and market trends.
Gather customer feedback to inform product and commercial strategy.
Represent the business at industry events, trade shows, and networking opportunities.
Who you are:
Strong experience in new business sales, ideally within hospitality networking, IP infrastructure, or technology solutions (e.g. HSIA, IPTV).
Proven track record of meeting or exceeding sales targets and managing a sales pipeline.
Experience selling into hospitality operations with a good understanding of hotel environments.
Strong communication, negotiation, and presentation skills (both virtual and in-person).
Ability to work independently while contributing to a high-performing team.
Strong organisational and time management skills, with the ability to manage multiple priorities.
Proficient in CRM systems (e.g. Odoo) and core tools such as Excel, PowerPoint, and Outlook.
High level of resilience, drive, and accountability in a fast-paced, growth environment.
Why Planet
Planet is an equal opportunity employer where diversity is valued, and all employment decisions are based on qualifications, merit, and business need.
Join a fast-growing, innovative organisation at the forefront of hospitality technology, where you will have the opportunity to make a meaningful impact and grow your career in a dynamic and evolving market.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Skills Required
- Strong experience in new business sales within hospitality networking, IP infrastructure, or technology solutions (HSIA, IPTV).
- Proven track record of meeting or exceeding sales targets and managing a sales pipeline.
- Experience selling into hospitality operations with a good understanding of hotel environments.
- Strong communication, negotiation, and presentation skills (virtual and in-person).
- Proficient in CRM systems (e.g., Odoo) and core tools such as Excel, PowerPoint, and Outlook.
- Strong organisational and time management skills with the ability to manage multiple priorities.
- Ability to work independently while contributing to a high-performing team.
- High level of resilience, drive, and accountability in a fast-paced, growth environment.
Planet (weareplanet.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Planet (weareplanet.com) and has not been reviewed or approved by Planet (weareplanet.com).
-
Fair & Transparent Compensation — Company materials indicate salaries are benchmarked to market throughout the year, suggesting a structured approach to aligning pay with role value. Feedback suggests some roles can negotiate competitive offers at hire.
Planet (weareplanet.com) Insights
What We Do
Planet is a leading global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our Payments, Software, and Tax Free solutions every minute of every day. Planet empowers its customers to deliver amazing customer experiences by combining payments and technology in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets
