Business Development Manager, Multi Unit-3

Posted 2 Days Ago
Be an Early Applicant
Lithia Springs, GA, USA
In-Office
Mid level
Food
The Role
Identify and target prospective customers, develop strategic selling approaches and value propositions, negotiate contracts, onboard and transition accounts, use CRM and sales tools, report results to leadership, and collaborate with internal teams to grow profitable, sustainable sales.
Summary Generated by Built In

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary:

Identifies divisional customer targets, develops a process to maintain visibility and builds relationships with decision makers to foster future business opportunities. Develops future profitable sales, including matching new business opportunities with current service capacity, while maximizing the GFS value proposition.

Essential Functions:

  • Develops strategic selling approach with targeted potential customers to establish key customer relationships. 

  • Understands key players, applications, requirements and trends within the foodservice industry. 

  • Creates sustainable value propositions for potential customers that aligns GFS capabilities with customer value drivers. 

  • Fully utilizes contact management pipeline software solutions to update team members on status and activities.

  • Creates and presents highly professional presentations for potential new customers. 

  • Utilizes and applies customer profitability model and pricing strategies to negotiate customer contracts to ensure the new customers achieve a balanced segment portfolio. 

  • Creates steady growth that is aligned with the organization and GFS distribution network planning.

  • Communicates and collaborates with internal and external teams. 

  • Collaborates with key decision-makers and executives of accounts and prospective accounts to onboard and transfer customer relationships to proper sales representatives for ongoing maintenance.

  • Responsible for successful customer onboarding and transition to account manager.

  • Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations.

  • Reports monthly to the leadership team regarding current and potential customer activities and developments.

  • Maintain knowledge of segment through industry magazines and local culinary organizations.

  • Demonstrate and deliver understanding of Foodservice Industry and operations.

  • Understand areas of customer focus, such as Sales Building, Staffing, Profitability, and Compliance.

  • Performs other duties as assigned.

Knowledge / Skills / Abilities:

  • Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

  • Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.

  • Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.

  • Must have strong negotiation, customer service focus, be a strategic thinker, inquisitive, innovative and creative in order to build relationships, network, link resources and apply business practices.

  • Ability to understand and utilize market research and P&L statements.

  • Ability to develop solutions to a variety of complex problems.  May refer to established precedents and policies

  • Must be able to travel to different locations.

Equipment / Tools / Technology:

  • Laptop computer 

  • Networked printer/copier/facsimile machine

  • Microsoft Office products (Excel, Word, PowerPoint, Internet Explorer)

  • Google Suite (Gmail, Calendar, Sites, Drive, Docs, Groups)

  • Sales Software (SugarCRM, Marketing Connection, Dobbin, and Citrix applications)

Educational & Experience Requirements:

  • High School/Equivalent required.

  • Bachelor Degree in Business, Sales or Marketing preferred.

  • Must maintain a valid state driver’s license and safe driving record per GFS policy.

  • Healthcare industry experience (only required for Non-Commercial role) preferred.

  • Four or more years previous business development experience with an understanding of IFS segment needs, customer and business type requirements, or an equivalent combination of education, training, and experience.

Position Summary:

Identifies divisional customer targets, develops a process to maintain visibility and builds relationships with decision makers to foster future business opportunities. Develops future profitable sales, including matching new business opportunities with current service capacity, while maximizing the GFS value proposition.

Essential Functions:

  • Develops strategic selling approach with targeted potential customers to establish key customer relationships. 

  • Understands key players, applications, requirements and trends within the foodservice industry. 

  • Creates sustainable value propositions for potential customers that aligns GFS capabilities with customer value drivers. 

  • Fully utilizes contact management pipeline software solutions to update team members on status and activities.

  • Creates and presents highly professional presentations for potential new customers. 

  • Utilizes and applies customer profitability model and pricing strategies to negotiate customer contracts to ensure the new customers achieve a balanced segment portfolio. 

  • Creates steady growth that is aligned with the organization and GFS distribution network planning.

  • Communicates and collaborates with internal and external teams. 

  • Collaborates with key decision-makers and executives of accounts and prospective accounts to onboard and transfer customer relationships to proper sales representatives for ongoing maintenance.

  • Responsible for successful customer onboarding and transition to account manager.

  • Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations.

  • Reports monthly to the leadership team regarding current and potential customer activities and developments.

  • Maintain knowledge of segment through industry magazines and local culinary organizations.

  • Demonstrate and deliver understanding of Foodservice Industry and operations.

  • Understand areas of customer focus, such as Sales Building, Staffing, Profitability, and Compliance.

  • Performs other duties as assigned.

Knowledge / Skills / Abilities:

  • Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

  • Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.

  • Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.

  • Must have strong negotiation, customer service focus, be a strategic thinker, inquisitive, innovative and creative in order to build relationships, network, link resources and apply business practices.

  • Ability to understand and utilize market research and P&L statements.

  • Ability to develop solutions to a variety of complex problems.  May refer to established precedents and policies

  • Must be able to travel to different locations.

Equipment / Tools / Technology:

  • Laptop computer 

  • Networked printer/copier/facsimile machine

  • Microsoft Office products (Excel, Word, PowerPoint, Internet Explorer)

  • Google Suite (Gmail, Calendar, Sites, Drive, Docs, Groups)

  • Sales Software (SugarCRM, Marketing Connection, Dobbin, and Citrix applications)

Educational & Experience Requirements:

  • High School/Equivalent required. Bachelor Degree in Business, Sales or Marketing preferred.

  • Must maintain a valid state driver’s license and safe driving record per GFS policy.

  • Healthcare industry experience (only required for Non-Commercial role) preferred.

  • Four or more years previous business development experience with an understanding of IFS segment needs, customer and business type requirements, or an equivalent combination of education, training, and experience.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.  If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line. 

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

Skills Required

  • High School diploma or equivalent
  • Bachelor's degree in Business, Sales, or Marketing
  • Valid state driver's license and safe driving record
  • Four or more years of business development experience
  • Healthcare industry experience (for Non-Commercial role)
  • Excellent written, verbal, organizational, and communication skills
  • Ability to prepare and deliver presentations
  • Ability to multi-task, prioritize, and work independently or in a team
  • Strong negotiation skills and customer service focus
  • Ability to understand and utilize market research and P&L statements
  • Ability to develop solutions to complex problems
  • Ability to travel to different locations
  • Experience using Microsoft Office, Google Suite, and CRM/sales software (e.g., SugarCRM, Marketing Connection, Dobbin, Citrix)
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The Company
HQ: Wyoming, Michigan
20,000 Employees
Year Founded: 1897

What We Do

We’ve grown to become the largest family-operated broadline food service distributor in North America by upholding the same business approach since 1897—being passionately committed to the people we serve. We believe in the power of good food—to bring people together and make moments special. Every product, every order, and every decision we make is inspired by the people on the other side of the plate. We distribute to foodservice operators throughout the Midwest, Northeast, Southeast and Southwest regions of the U.S. and coast to coast in Canada. Our company also operates more than 170 Gordon Food Service Stores, which are open to the public and provide the benefits of restaurant-quality products and friendly, knowledgeable service. Gordon Food Service Stores do not charge a membership fee. Gordon Food Service Stores are the primary supplier for many small foodservice operators, including: restaurants, churches, daycare providers, caterers, event planners, and other small businesses. We offer a broad range of employment opportunities throughout our corporate offices, distribution centers, and retail stores. We have a strong commitment to our employees and foster an environment that promotes internal growth, training, and career development opportunities. Gordon Food Service is an Equal Opportunity Employer and does not discriminate against any person on the basis of age, sex, race, religion, national origin, disability, or veteran status.

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