Business Development Manager | FULL TIME
Location: Kuala Lumpur, Malaysia
UMAI provides restaurants with a CRM that helps them to get their customers back more often, save time and increase revenues by automating manual tasks.
The team has extensive experience in building internet companies and has been part of building some of the largest e-commerce ventures in the Asia Pacific Region. Founded by the former MD of Foodpanda.sg, the largest food delivery service in Singapore, and a member of the founding-team of Nova Founders Capital, one of the largest company builders in South East Asia.
This is not a formal, corporate role. We are looking for someone who has a “hustle” attitude, who is results driven, who is comfortable with ambiguity, is a self-starter and has a sense of humor!
Your tasks:
- Responsibility for lead generation and acquisition of restaurant brands in Malaysia.
- Manage relationships with restaurants by providing professional, excellent customer service and setting realistic expectations for the partnership in in-person meetings with restaurant owners & management
- Take over your own project(s), where you’ll be responsible for leading growth and developing a strategic plan in areas such as business development, sales, partnerships & customer retention
- Support strategic and daily business which includes expanding the business in current markets as well as develop it in new markets alongside a highly entrepreneurial and international team
- Opportunity to develop sales analytics, SaaS metrics, financial modelling, market research and process optimization
- Stay abreast of new openings, and attend important industry events, network with the industry
Your Profile:
- Bachelor’s Degree in Business, Marketing, Economics, or similar subjects
- 2-3 years of sales experience with proven sales track record and ability to develop new business ideally in SaaS companies.
- A deep passion for sales & human interaction, and are a go-getter who loves to hit the streets or pick up the phone to get that important meeting scheduled
- Ability to develop new business, approaching new prospective clients quickly and successfully
- You’re goal oriented, and have superb organization skills
- Strong work ethic and ability to work in a fast-paced environment
- You have an entrepreneurial way of thinking and interest or experience in project management or entrepreneurship
- You have a keen interest in the F&B and/or startup world
- Strong communication and fluency in English. If you are well versed with other languages, that's cool too.
What we offer:
- Attractive sales commission
- A dynamic and highly motivated team with flat hierarchies
- Great working atmosphere with an international team coming from 14 nationalities
- Challenging and diversified tasks with direct responsibility
- You will work on the company’s further improvement and development while working together closely with the CEO – thereby acquiring insight into the entrepreneurial life
Top Skills
What We Do
UMAI is an analytics-based software using state-of-the-art technology to improve the performance and experience of hospitality-based businesses and their guests.
Our SaaS platform removes operational headaches and helps businesses run a better bottom line by offering tools such as reservation and waitlist management, deep analytics, marketing automation, and private feedback — all resulting in happier, repeat customers.
Welcome to the future of hospitality technology. Everything we do, we do for the industry
