Business Development Manager - Independent Properties

| Greater Denver Area
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At Lighthouse (formerly OTA Insight), we're on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.
We successfully raised 80 million in series of B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 560 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector?
We are expanding internationally and are looking for a full-time Business Development Manager- Independent Properties- USA. This individual will be based out of our office in Dallas, Texas or Denver, Colorado. They will be responsible for increasing our adoption across independent hotels not working with management companies.
Where you will have impact:

  • Source potential client opportunities via cold calling, (cold) emailing campaigns and through interaction with professional industry network groups.
  • Build, organize and execute a business development plan to achieve sales targets.
  • Utilize and develop innovative strategies to maximize results and win over challenging targets.
  • Respond to all incoming product enquiries, referrals and leads in a timely and effective manner.
  • Preparation of accurate quotes, development and presentation of proposals to clients in a professional and confident manner.
  • Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions.
  • Maintain accurate records of your business development activities on OTA Insight's CRM system.
  • Achieve sales KPI's and targets.
  • Sales to be finalized in a timely manner, with a focus being placed on being proactive.
  • Maintain regular contact with prospective clients and new accounts.
  • Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations.
  • Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins.
  • Ensure all documentation is complete post sales to set up trials, and to move the client to a subscription.
  • Attend meetings, (inter)national conferences and organize regional road shows as required.
  • Demonstrate commitment to the team, to ensure the team achieves its goals, objectives and SLA's.
  • Adopt the relevant processes, procedures and policies to ensure a consistently high level of service is adhered to.

What's in it for you?

  • A flexible working environment where you can work from home or at one of our seven offices around the world
  • Unlimited PTO, allowing you to take time off as you see fit
  • Two annual Wellbeing Days, on top of your personal holidays, when we take some time away from our computers with the entire company
  • Workshops and frameworks that help employees realize their full career potential
  • The opportunity to shape the products that more than 85,000 users rely on worldwide
  • The chance to grow and evolve the data culture at a fast-growing scale-up
  • A compensation program that values your work and which we will proactively keep competitive
  • 401k matching up to 4%
  • The option of three health insurance plans from Blue Cross Blue Shield that will suit your personal needs
  • We know not everyone relaxes the same way; therefore, we've opted to support your general wellbeing by subsidising up to 80% of your monthly ClassPass subscription
  • A referral bonus scheme when you bring new talent to our #bestteamever!

Who you are:

  • An ideal candidate has a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
  • You have 1+ years relevant experience in business development in the hospitality business, or with a SaaS company
  • You are comfortable navigating software and conducting webinars/tutorials
  • You have a focused, "hunter" mentality to find, solicit, and drive new business to the company
  • You are fluent in English
  • You have experience with SalesForce, or other CRM systems and related sales tools
  • Of course, you have excellent written and oral communication skills and demonstrates a high level of diplomacy


In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $60,000- $70,000 + commission ($100,000-110,000 OTE). We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.

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Technology we use

  • Sales & Marketing
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • YeswareEmail
    • MarketoLead Gen
    • RapportiveLead Gen
    • HubspotLead Gen
    • SalesLoftLead Gen
    • High Velocity SalesLead Gen

An Insider's view of Lighthouse (formerly OTA Insight)

How would you describe the company’s work-life balance?

Our employees do their best work when they maintain an all-around balanced lifestyle, and our culture and policies reflect this fact. We offer Unlimited PTO and encourage everyone to actively use this benefit. Working extra hours is neither necessary nor encouraged, and our flexible work environment allows our people to mesh life with work!

Alec

Talent Acquisition Specialist

What's the biggest problem your team is solving?

Because of covid, the data that hotels used in the past is no longer relevant, and consumer behaviors they could previously rely on are gone. Lighthouse is tackling this problem by providing high-quality, immediate data on market trends and traveler patterns. Crucially, we also make this information quick and easy to find, interpret, and share.

Sheryl

Business Development Manager

How does the company support your career growth?

From the moment I joined Lighthouse, my manager was already tailoring my development to reflect my career goals through proactive training, supportive conversations, and reasonable yet challenging goal-setting. I was promoted after only 7 months with the company, and I have observed similar growth in other members across the organization!

Deanna

Senior Credit Collector

How do you empower your team to be more creative?

We are driven by the passion and effort of our people. Our organization is flat to ensure interaction and problem solving across the teams and company. The responsibility of leaders is to foster a culture of curiosity, creativity and accountability. When our team members are supported, they are at their best. We aim to provide that support, always.

Dave

Chief Revenue Officer

What are some social events your company does?

While our company is virtually-oriented, we love to celebrate our international nature and give opportunities for our people to develop connections across the company. This is exemplified by our yearly team meetings in which the entire company comes together in a common location (ex. Portugal, Belgium) for collaboration and festivities alike!

Caleb

Head of Demand Generation

What are Lighthouse (formerly OTA Insight) Perks + Benefits

Lighthouse (formerly OTA Insight) Benefits Overview

Work-Life Balance: Our team here strongly values work-life balance as we understand that people do their best work when they have a balanced and fulfilling life outside of the workplace. We support this by providing Unlimited PTO with a general company philosophy of "as long as the work gets done, take as much time as you need". This also extends into work schedules as we allow our people to largely determine their own schedules, so there is plenty of flexibility to manage life responsibilities outside of work. We want to allow our people to own their work and their time as much as possible.

Strong Health Insurance Options: we offer 5 different health insurance plans that are covered 90+ percent by the company. Additionally, we offer vision and dental plans at reduced cost to the employee. When people feel safe and secure with their health and finances, they are more free to live a fulfilling life at work and at home. On top of this, we offer Health Savings Account, Flexible Spending Account, and Dependent Care FSA!

401k Contributions: we offer a 401k Match plan that can be applied to either a Traditional 401k account or Roth 401k account. Our match is 100% up to 4% of employee contributions, helping our people to prepare for their futures.

Maternity, Paternity, and Short-Term Disability Leave: the company covers the full base salary of the employee for up to 6 weeks of maternity leave and 10 days of paternity leave, allowing both mothers and fathers to enjoy getting to know and taking care of their new children. The company also covers 100% of short-term disability insurance so that when the unexpected happens, our employees feel secure.

Other: we also offer tax commuter benefits, wellness memberships (such as ClassPass), and employee assistance programs. We offer a $500 work from home reimbursement for any WFH expenses as well!

Perks: each year, our entire company meets up in a singular location for a team meeting (previous locations including Belgium and Portugal). This serves as an opportunity to bond as a team, get to know your coworkers and leaders, and celebrate what we were able to accomplish as a company in the previous year. This meeting consists of both activities and festivities alike. We also have company-wide events, an example of which being our Wellbeing Month; Wellbeing Month consists of a series of group activities (such as group yoga, cocktail sessions, etc.) and culminated in Detox Day, a day in which the entire company took the day off from work to relax, recover, and enjoy time with friends, family, and oneself.

Culture
Open door policy
Team based strategic planning
Open office floor plan
Flexible work schedule
OTA Insight strongly values work-life balance, and a major component of this is flexibility, Our employees largely determine their own schedules so they can align their work with their lives
Remote work program
While OTA Insight has offices in Denver and Dallas for the US, we offer flexibility in this regard. Many of our people are fully remote, some are hybrid, while some prefer the office full-time.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
We offer 100% employer covered Short-Term Disability coverage.
Dental insurance
We offer discounted dental coverage for our employees at a cost to the employee of around $40 per month.
Vision insurance
We offer discounted vision coverage at a cost to the employee of around $10 per month.
Health insurance
We offer 5 different health insurance plans from United Healthcare. OTA Insight covers 90+% of these plans and covers our base plan in its entirety.
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
We offer options for both a Traditional 401k and a Roth 401k that are managed through Guideline. We have a 75% match up to 4%.
401(K) matching
We offer options for both a Traditional 401k and a Roth 401k that are managed through Guideline. We have a 75% match up to 4%.
Performance bonus
We offer performance bonuses and raises to many of our employees that are specific to each individual role.
Child Care & Parental Leave Benefits
Generous parental leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We offer Unlimited PTO to all of our US employees. For us, work serves as a way to support life- not the other way around. We encourage our people to actively use this as long as the work gets done!
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

At Lighthouse, and we pride ourselves on being a fun and professional place to come to work every day. Our company wide commitment to hiring and taking care of the #bestteamever shows itself in the upbeat, communicative and trusting work environment that everyone at Lighthouse enjoys and adds value to every day. Whether it's bringing the entire company together to Ghent or even Lisbon and Barcelona for our annual global team gathering, an office challenge to see who gets the 10,000th cup of coffee from the machine, or a spontaneous catch-up to discuss the team's latest breakthrough, we're always doing things together, doing them enthusiastically, and doing them for each other. This is our ethos and our culture.

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