Business Development Manager
This role sits within Arqiva's Digital Platforms business, supporting the growth and evolution of our digital radio and audio portfolio. We are particularly interested in candidates with experience in the audio, broadcasting, media, radio, streaming or digital content sectors, who can help shape our future audio strategy and develop long-term commercial partnerships across the evolving audio landscape.
Location: London / South
What’s in it for you
- Up to £80,000
- 50% commission
- Work Life Smarter – our commitment to a flexible and hybrid working culture
- Generous pension scheme starting at 6% rising to 10%
- A unique wellbeing programme that looks after the whole you
- Access to multiple learning platforms to support your individual development
- Active and diverse networks that build community, support wellbeing and advocate for change
- A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here.
Plus, you’ll play an integral role in protecting the commercial value of Arqiva’s sites - a critical part of how we deliver for our customers.
The Role:
- Accountable for development and executing plans and translating the business development strategy into plans for region or sub-sector. Driving the acquisition of new customers, identifying new customers and partners, maximising revenue through cross-sell and up-sell opportunities with existing customers, and ensuring delivery of total contract value (TCV) and revenue targets.
- Identify, develop, and manage new customer and partner acquisition opportunities in line with corporate revenue goals with significant impact at a functional level.
- Build and nurture strong relationships with key stakeholders, suppliers, partners, and decision-makers across potential and existing customer bases.
- Accountable for the identification of cross-sell and up-sell opportunities within the current portfolio, working with sales and product teams to maximise revenue.
- Manage the upstream sales pipeline, ensuring accurate forecasting and tracking of prospective deals.
- Collaborate with the marketing and product teams to ensure business development efforts align with overall company strategies.
- Mentor and develop the business development team, driving performance and ensuring effective talent management.
- Provide regular reporting to senior management on pipeline health, revenue projections, and potential risks.
- Support onboarding of new customers and contracts.
- Active in all elements of the commercial negotiation and ensures they are well structured, aligned with business objectives and effectively managed.
The person we’re looking for:
- Business Development – Understanding of market trends, business development processes and best practices, and sales pipeline management.
- CRM Software – Proficiency in using Customer Relationship Management (CRM) software to manage and track sales pipelines, customer interactions, and business development activities.
- Data Analysis – Ability to manipulate and analyse data, and make informed decisions.
- Communication Skills – Collaborate with cross-functional teams, present technical information and provide training or support.
- Analytical and Technical Problem Solving – Ability to diagnose and resolve technical issues.
- Innovation & Continuous Improvement – Ability to drive innovation and continuous improvement.
- Budget Management – Ability to effectively manage project budgets.
- Relationship Management – Ability to foster relationships and network with external vendors, suppliers, industry peers, etc.
- Financial Acumen – Applies financial insights to guide strategic decisions.
- Strategic Thinking – Ability to build sector plans
Why join Arqiva?
We are a leader in managed services for global TV and radio broadcast, and the UK’s leading smart utilities platform. With a strong heritage and a forward‑looking innovation agenda, Arqiva provides the stability of an established organisation with the momentum of a business transforming for the future. This is a chance to make a significant impact by driving growth, shaping regional strategy, and influencing the evolution of next‑generation media delivery solutions.
Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.
Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!
Skills Required
- Understanding of market trends, business development processes and sales pipeline management
- Proficiency in CRM software to manage and track sales pipelines and customer interactions
- Ability to manipulate and analyse data to inform decisions
- Strong communication skills for cross-functional collaboration and presentations
- Analytical and technical problem solving to diagnose and resolve issues
- Ability to drive innovation and continuous improvement
- Budget management experience for project and commercial oversight
- Relationship management and networking with vendors, suppliers, and industry peers
- Financial acumen to apply financial insights to strategic decisions
- Strategic thinking and ability to build sector plans
What We Do
Arqiva is at the heart of the broadcast and utilities sectors in the UK and internationally, providing critical data, network and communications services. We work in partnership with our customers – major broadcasters and utilities like the BBC, ITV, Sky, Global, Bauer, Thames Water and Anglian Water – to meet everyone’s demand for information, content and entertainment and enabling a switched-on world to flow. We are the only supplier of national terrestrial television and radio broadcasting services in the UK, consistently delivering digital TV, analogue and digital radio to people in all four corners of the country. We distribute over 1,000 channels internationally using our fibre and satellite infrastructure. Our advanced, secure and dedicated networks are also supporting the management of critical data for a range of smart metering networks in the energy and water sectors.
