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The Role
The Business Development Manager builds relationships with customers, executes sales activities, and develops strategies to meet revenue goals in the air and ocean shipping sectors.
Summary Generated by Built In
What You Can Expect:
- Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer's organization to strengthen relationships.
- Understands and stays informed of the customers' business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer's supply chain.
- Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
- Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
- Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
- Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
- Build rapport and trust with customers by being informed about customer's business and the market.
- Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
- Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
- Execute strategic sales in line with company growth plan.
- Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
- Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
- Recommend solutions based on customer needs by using industry knowledge.
- Managing opportunities and risks securing the interests of Rhenus.
What You Bring:
- Ability to think out of the box (Entrepreneur).
- Minimum 3 years of experience in the 3PL or International Freight Forwarding industry.
- Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.
- Strong working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).
- Familiar with Incoterms issued by the International Chamber of Commerce (ICC).
- Able to achieve results by setting high standards and committing to clear objectives.
- Located within 300 miles proximity of the sales territory and willingness to travel.
- Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.
- Proficient in Microsoft Office Suite.
- Experience with Microsoft Dynamics 365 CRM considered a strong asset.
- Demonstrated negotiation and sales strategies experience.
- Strong presentation, communication, and interpersonal skills.
- Values a diverse and inclusive work environment.
- Strong ability to establish and manage relationships with varying levels of stakeholders.
- Demonstrate competence in conflict management, decision making and strategic planning.
- Fluency in written & spoken English; bilingual capability considered a plus.
Skills Required
- Minimum 3 years of experience in 3PL or International Freight Forwarding
- Strong working knowledge of Freight Forwarding services, supply chain, including ocean & air
- Proficient in Microsoft Office Suite
- Experience with Microsoft Dynamics 365 CRM considered a strong asset
- Fluency in written & spoken English; bilingual capability considered a plus
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The Company
What We Do
Niederrheinische Verkehrsbetriebe AG (NIAG) is a regional transport company based in Moers, Germany, that provides comprehensive bus and rail services to the Lower Rhine region.
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