Business Development Executive

Posted 10 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Mid level
Fintech • Financial Services
The Role
Acquire high-value small-business customers through lead generation, cold calling, consultative selling, and pipeline management. Use Salesforce to track prospects, sales results, and market conditions; resolve customer application issues; and build relationships with partners and senior stakeholders. Attend industry events and conferences while ensuring compliant selling practices and supporting customer onboarding and spend enablement.
Summary Generated by Built In

An exciting opportunity has become available to join our Small Business segment as a Business Development Executive. As a Business Development Executive, you will be responsible for acquiring high-value customers and delivering an exceptional customer experience to drive acquisition. This is a fantastic opportunity for a forward-thinking individual to develop their career within a high-performing team! 

Responsibilities

What will you be doing?

  • Prospecting new customers through existing leads and cold calling to promote lead and revenue generation

  • Ensuring the effective usage of Salesforce to track and report pipeline, acquisition results, and market conditions

  • Acting as the interface between Amex and the customer to resolve any application processing issues

  • Attending relevant industry and partner conferences, tradeshows, and networking events

Qualifications

What will you bring?

  • Adaptability to working in a regulated industry, with a focus on compliant selling practices.

  • Previous experience in consultative B2B Sales and account management

  • A proven track-record of acquiring new business and exceeding sales targets in a phone-based environment

  • Experience in stakeholder engagement, and developing and implementing sales strategies

  • Strong computer literacy skills with proficiency in CRM systems and Microsoft Office


What will you need to succeed?

  • Outstanding communication skills, both written and spoken

  • Strong relationship building skills, with experience working with partners at senior levels

  • A passion for onboarding new customers and initiating spend enablement activities

  • An understanding of the Small Business segment

  • Ability to effectively build and manage a sales pipeline

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required

  • Previous experience in consultative B2B sales and account management
  • Proven track record of acquiring new business and exceeding sales targets in a phone-based environment
  • Experience engaging stakeholders and developing and implementing sales strategies
  • Strong computer literacy and proficiency with CRM systems and Microsoft Office
  • Outstanding written and verbal communication skills
  • Strong relationship-building skills with senior-level partners
  • Understanding of the small business segment
  • Ability to build and manage a sales pipeline effectively
  • Ability to work in a regulated industry using compliant selling practices

American Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.

  • Healthcare Strength — Health coverage and wellness resources are broad, combining comprehensive medical, dental, and vision with mental-health support and virtual care. These offerings are cited as a core strength of the overall package.
  • Parental & Family Support — Paid parental leave for all parents, backup childcare, eldercare support, and adoption or fertility assistance create a family-forward package. These resources are viewed as generous and practical for caregivers.
  • Retirement Support — A competitive 401(k) match alongside options like profit sharing, stock bonuses, and pension or retirement savings plans strengthens long-term security. Retirement programs are positioned as a meaningful complement to base pay.

American Express Insights

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The Company
HQ: New York, NY
100,703 Employees
Year Founded: 1850

What We Do

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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