At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
As a Business Development Executive you’ll be entrepreneurial, target oriented and passionate about helping small businesses with their insurance needs. Working in a fast-paced, ever changing environment will excite you along with an interest in the fintech industry and all that we are doing to save small business owners time and money. You’ll be target focused and confident at handling objections to achieve your revenue goals. You’ll also have an excellent telephone manner, will be outgoing and thrive working in a close-knit team. You’ll possess excellent commercial awareness, constantly seeking new opportunities to generate insurance revenue, and will be happy in a field sales role approaching prospects in person. Passion, drive and enthusiasm are a must.
AS A BUSINESS DEVELOPMENT EXECUTIVE:- Engage with existing Tide members via calls, emails, and other outreach methods to introduce and promote relevant insurance products that support their business needs.
- Proactively manage and follow up on leads generated through various channels, educating members on the benefits of insurance and how it can help save their business time and money.
- Cross-sell complementary Tide products and services alongside insurance offerings, including paid plans, accounting software, and other business solutions.
- Build strong relationships with prospective and existing members by understanding their business goals and recommending suitable insurance products and services to help their businesses stay safe and secured through insurance.
- Confidently conduct cold calls, cold emails, and cold outreach to engage potential members, with the ability to work independently without requiring extensive coaching.
- Guide members through the full insurance journey, from explaining the product and generating quotes to supporting the setup process, while delivering exceptional, five-star service and welcoming new members to Tide.
- Are passionate, driven, have a can do attitude and positive!
- You have excellent written and spoken English language skills.
- You have previous customer service or telesales experience, specifically in insurance sales or broking.
- You’re focused on revenue and can up-sell insurance policies to our prospective members.
- You’re target driven.
- You are comfortable with constant change and switching of priorities.
- You love to troubleshoot and have a member first mentality.
- You’re able to articulate the onboarding and insurance requirements depending on the nature of the business efficiently and within a limited time frame.
- You will be incredibly self-motivated and conscientious, wanting to make a real difference to the business.
- You have the ability to be able to listen, learn and adapt to feedback.
- You may also have some knowledge of compliance, KYC, AML, and associated regulations.
- You may also have previous experience working with a Fintech, digital bank or insurance provider/broker.
Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:
- Flexible working options
- Group Life Insurance
- Health Insurance, with a proactive focus on mental and physical wellbeing
- 27 days holiday with the ability to buy extra days
- 3 days for L&D or volunteering time off per year
- We invest in your development with a professional L&D budget per year
- Snacks, light food, drinks in the office
- Enhanced family-friendly leave
- Sabbatical leave
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected]
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Skills Required
- Previous customer service or telesales experience in insurance sales or broking
- Excellent written and spoken English language skills
- Revenue-focused with the ability to up-sell insurance policies
- Ability to work independently without extensive coaching
- Knowledge of compliance, KYC, AML, and associated regulations
- Experience working with a Fintech, digital bank, or insurance provider
What We Do
Tide is the leading provider of UK small business (SMEs) accounts and one of the fastest-growing fintechs in the UK. Tide is live in the UK and India with over 550,000 members in the UK and more than 150,000 in India. Tide is transforming the small business banking market. Our platform not only offers business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses, such as full integration with accounting systems (live for our UK members, coming soon to India). Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money. Tide was awarded Innovative Product of the Year at the Growth Finance Awards 2022 and New Market Entrant of the Year at the UK-India Awards 2022. Tide was also named one of CB Insights global Fintech 250 and Beahurst’s The Fintech Top 50 for the UK in 2023. Tide facts: Tide is available for UK and Indian SMEs Over 550,000 UK members and growing rapidly Over 150,000 India members since December 2022 Over £200 million raised in funding Over 1,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, a technology centre in Hyderabad, India and offices in Gurugram, near New Delhi
