To manage and retain the Existing customers
Responsibilities(a) Conduct market research, including area mapping, to identify sales possibilities and evaluate customer needs. (b) Actively seek out new sales opportunities through cold calling, networking, social media, existing customers and leads provided by the Bank.Plan and carry out sales and marketing activities, in the assigned areas/ markets. (d) Plan and organize meeting with potential clients, evaluate their needs and achieve sales of products and services of the Bank. (e) Help branches to plan and conduct customer meets. (f) Participate in exhibitions and other local events on behalf of the Bank, in consultation and approval of reporting manager, with an objective of promoting the brand, product and services of the Bank. (g) Collaborate with team/ branches to achieve optimum results. (h) Identify and utilize opportunity for cross selling of other retail products and services of the Bank. (i) Ensure sales quality and sales target and retention of customers. (j) Seek and understand the Continuous / regular evaluation of products and services of competitors in own area and provide quality feedback to reporting manager with an aim to improve own products and services. (k) Recruit, train and coach Business Associates/ Agencies as directed by the Reporting Manager. Monitor and evaluate their performance. (l) Maintain liaison with Princ
QualificationsSkills Required
- Graduate (Any Specialisation)
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
