Business Development Director - Fulfilment / Logistics

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. 

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. 

Role Overview: 
You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly.

This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer. You will be armed with one of the strongest Fulfuilment propositions on the market, pushing automation and innovation. 

You can find more about our THG Fulfil proposition here: https://www.thgingenuity.com/fulfillment

Key Responsibilities: 

• Analyse existing client portfolios to identify revenue growth opportunities. 
• Develop and execute strategies to upsell and cross-sell products or services that align with clients' business objectives. 
• Build deep, trusted relationships with key stakeholders within the client base. 
• Act as a consultant, understanding clients' challenges and aligning solutions to meet their needs. 
• Own the entire sales process for upselling and cross-selling initiatives, from initial outreach to deal closure. 
• Achieve and exceed growth and revenue targets for the assigned client base. 
• Collaborate with internal teams (e.g., product, marketing, customer success) to ensure a seamless client experience. 
• Gather insights from clients to inform product development and marketing strategies. 
• Proactively identify areas for improvement and propose solutions that enhance client satisfaction and retention. 
• Reporting & Forecasting: 
• Maintain accurate records of sales activities and client interactions in CRM tools. 
• Provide regular reports and forecasts on revenue growth performance and pipeline health. 
• Potential to grow into leadership role 

Requirements:

• Proven track record in a growth-focused sales role within Fulfilment or Logistics sales (Can be SaaS or Logistics solutions, we are keen to find fulfilment experts)
• Strong consultative sales skills with the ability to uncover client needs and align them with solutions. 
• Exceptional communication, negotiation, and presentation skills. 
• Analytical mindset with the ability to identify growth opportunities through data-driven insights. 
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales analytics platforms.
• A team player with a collaborative approach and a client-first attitude