About Us
At Green Ford, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Green Ford is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks!
Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- 401(K) Plan
- Opportunities for advancement
- Paid Vacation
- Flexible Work Hours
- Closed on Sundays
- Answer customer calls and establish follows-up with sales appointments.
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Present initial financing options based on customer needs.
- Follow up with leads that are not ready to make an appointment or no-show.
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
- Utilize CRM tracking system daily.
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
Skills Required
- At least one previous customer service role
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver's license
- Ability to utilize CRM tracking system daily
- Experience responding to phone, email, and live chat inquiries
What We Do
Greenford Ltd is a long established, supremely capable civil engineering firm offering a collaborative, turnkey experience across the South-East of England and further afield. Specializing in sustainable construction and design services, they deliver complex projects and innovative solutions for a diverse range of clients, from government agencies to private individuals, while maintaining a dedicated commitment to engineering sustainability.
