Business Development Coordinator

Posted 3 Days Ago
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Bridgeport, CT, USA
In-Office
Junior
Automotive
The Role
Handle inbound customer communications (phone, internet, live chat), provide initial product and financing information, schedule and follow up on sales appointments and leads, use CRM daily, and collaborate with sales teams and management to improve processes.
Summary Generated by Built In

Job Summary

We are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.


About us

{Company Name} is apart of the Mauro Motors Automotive Group, a family owned and operated automotive company that has been in business for over 3 decades and known as the experts in Connecticut for the Sales and Servicing of German Luxury Vehicles and Quality Pre-Owned Cars and Trucks. At Mauro Motors, with over 300+ employees, we know that our people and collectively, our team(s), combined with upholding our core values, are the elements that will set us apart from our competition and lead the company towards growth and prosperity. Our mission at Mauro Motors is to build a great company, with great people, that generate great results. We firmly believe that to achieve this, we must follow, maintain, and protect the Mauro Motors Core Values, set forth below:

  • We Strive to Be Excellent

  • We Win

  • We are Persistent and Consistent

  • We Understand the Value of Reputation

  • We are Team Oriented

  • We Collaborate and Communicate

  • We Care About Our People

Benefits

  • Industry Leading Competitive Pay Plans (We Grow, You Grow)
  • Performance Bonus Plans
  • Full Medical Benefits (Health, Dental, Vision)
  • PTO Policy up to 3 Weeks per Year
  • Sick Leave
  • 401(k) Matching Plan – up to $5,000 dollar for dollar match per year
  • Industry Leading Training – live onsite, offsite, and virtual
  • Employee Discount (Sales, Service & Parts)

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

  • Provide customers with initial product information and direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in customer service experience

  • Excellent teammate with collaborative attitude and eagerness to improve

  • Prompt and courteous demeanor

  • Positive and hardworking personality

  • Strong computer skills

  • Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Previous customer service experience
  • Collaborative team-oriented attitude
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's license
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The Company
125 Employees

What We Do

BMW of Bridgeport is a comprehensive BMW dealership serving Southwest Connecticut, offering new and pre-owned BMW vehicle sales, financing, and specialized automotive services. The company features a state-of-the-art auto repair shop where a skilled team of technicians performs routine maintenance and critical repairs, including auto-glass, transmission, and wheel services, dedicated to delivering luxury performance and high-quality customer service.

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