The Role
Handle inbound/outbound calls, website live chat and emails to qualify leads and generate sales opportunities. Maintain CRM and customer records, liaise with Marketing/Digital, deliver consistent messaging, respond to enquiries, and build internal and external relationships to support commercial objectives.
Summary Generated by Built In
Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for an Business Development Coordinator to join our successful team based at Stockton on Tees office.
As our next Business Development Coordinator you remit will be to generate sales opportunities and deliver exceptional customer service to both external and internal customers by efficiently managing inbound and outbound telephone calls, as well as website live chat interactions.
Role Details:
• Annual Salary - £25,360k Pro Rota, plus commission
• Role based: Portrack Lane, Stockton on Tees,TS18 2PA
• Contract type: Permanent – Full time, Monday – Friday 8.30 – 4.30 - Office Based Role
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days – Pro Rota
As our next Business Development Coordinator you remit will be to generate sales opportunities and deliver exceptional customer service to both external and internal customers by efficiently managing inbound and outbound telephone calls, as well as website live chat interactions.
Role Details:
• Annual Salary - £25,360k Pro Rota, plus commission
• Role based: Portrack Lane, Stockton on Tees,TS18 2PA
• Contract type: Permanent – Full time, Monday – Friday 8.30 – 4.30 - Office Based Role
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days – Pro Rota
AS Business Development Coordinator, you will be required to:
• Qualify leads and potential sales opportunities
• Liaise with Marketing teams on campaigns and with Digital teams regarding website generated leads
• Manage the live chat platform and incoming emails
• Maintain accurate and up-to-date customer records in relevant systems
• Deliver key messages consistently using calling handling briefs and techniques
• Respond to customer service enquiries promptly and professionally
• Develop and maintain effective working relationships across the business to support commercial objectives
• Liaise with Marketing teams on campaigns and with Digital teams regarding website generated leads
• Manage the live chat platform and incoming emails
• Maintain accurate and up-to-date customer records in relevant systems
• Deliver key messages consistently using calling handling briefs and techniques
• Respond to customer service enquiries promptly and professionally
• Develop and maintain effective working relationships across the business to support commercial objectives
Benefits & Opportunities as Business Development Coordinator
• Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression
• A chance to give back to your community with an annual volunteering day
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression
• A chance to give back to your community with an annual volunteering day
Our Ideal Candidate as Business Development Coordinator
• Experience carrying out business development activities
• Strong experience in a customer service environment and Relationship Building
• Sales Experience (office based experienced)
• Strong IT skills allowing you to effectively use internal systems, ensuring customer information is kept up to date and systems are aligned
• Experience using a CRM system
• A Full UK Driving Licence is desirable
• Good verbal communication and listening skills
• Ability to build rapport quickly.
• Strong experience in a customer service environment and Relationship Building
• Sales Experience (office based experienced)
• Strong IT skills allowing you to effectively use internal systems, ensuring customer information is kept up to date and systems are aligned
• Experience using a CRM system
• A Full UK Driving Licence is desirable
• Good verbal communication and listening skills
• Ability to build rapport quickly.
About
At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes, in various sectors including manufacturing, education, health, transport, utilities and construction. Delivering our products sustainably, and safely to our customers is of utmost importance.Portakabin now employs more than 2,200 people across the UK and Europe. Our people are at the heart of business and the reason for our success. We offer career progression, support and development opportunities giving our employees space to grow.Portakabin is a Disability Confident Committed and equal opportunities employer. We are committed to providing an inclusive and accessible recruitment process and to the fair and consistent treatment of all current and prospective colleagues.We welcome applications from people of all backgrounds, perspectives, and value the contribution that diverse experiences bring to our teams.Reasonable adjustments will be made throughout the application, recruitment, and onboarding processes where required. If you need any additional support or experience any difficulty applying, please contact our recruitment team on [email protected]
Skills Required
- Experience carrying out business development activities
- Strong experience in a customer service environment and relationship building
- Sales experience (office based)
- Strong IT skills to effectively use internal systems and keep customer information up to date
- Experience using a CRM system
- Full UK Driving Licence
- Good verbal communication and listening skills
- Ability to build rapport quickly
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Portakabin is a market-leading manufacturer specializing in modular and portable building solutions, offering a range of buildings for hire and sale across sectors like education, healthcare, and commercial. They provide services including planning, design, and project management.
