A World-Class Team
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We’re a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You’ll Love Working at BJ’s
At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.
Here’s just some of what you can look forward to:
- Weekly Pay: Get paid every week so that you can manage your money on your terms.
- Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
- Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
- Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
- 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
- Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
*Eligibility requirements vary by position.
General Responsibility:
Reports to assigned B2B Sales and Development Manager.
Focus is on new customer acquisition: Generates B2B bulk sales through new and Win Back customers in an assigned territory
Utilize company supplied equipment, existing IT systems, and business processes to prepare purchase documents for customers
Follows up on all leads to maximize selling efforts
Works directly with customers virtually or through visitations at Clubs
Ability to work in a fast - paced environment that will include some data entry tasks for preparing customer orders
Collaborate with internal departments as needed to satisfy customer needs and requests
Execute B2B plans and strategies to accomplish the organizational objectives
Responsibilities:
Communicate BJ’s B2B business model and value to new clients
Connect with clients in person, via zoom/teams, email, or phone to understand their business model and needs
Collect and analyze client data to learn and discern client behavior
Build client relationships that maximize sales from the current BJs assortment
Effectively deliver B2B promotion tools and resources to clients
Collaborate with internal departments and stake holders to facilitate client’s needs and fulfillment
Ability to keep accurate customer records
Discover and maintain knowledge of BJ’s products, services, and value proposition
Resolve client complaints, assist in returns or refunds, and prevent additional issues by improving processes
Maintain awareness of client problems to communicate appropriate recommendations to management staff
Deliver revenue and profitable margin per the sales targets for your assigned territory
Skills and Qualifications:
Bachelor’s degree in sales, communications, or related field preferred
Bi-lingual preferred
Proven verbal and written communication skills
Ability to collect, track and analyze data to draw insights that can be applied to client’s needs
Problem-solving skills
Active listening skills
Build rapport and collaborate with BJ’s stakeholders, vendors, and clients
Be able to learn new ideas and processes
What Does an Account Representative Do?
From a list of assigned prospects + new leads, discover and qualify potential clients
Discover and quote products from BJs assortment
Present, close, and process sales orders for clients
Ensure client needs are understood and satisfied
Build and manage client relationships
Grow quarter-over-quarter revenue and margin dollars in an assigned territory.
Collect and discern information to ensure BJ’s offerings meet the individual needs of clients
Implement B2B strategies and tactics that deliver the entire BJ’s quote-to-cash process in a mutually beneficial, profitable manner
Account Representative Experience and Skill Requirements:
Bachelor’s degree preferred
1-2 years proven sales experience in the same or a related field preferred
Recognized verbal and written communication skills
Demonstrated problem-solving skills
Excellent active listening skills
Ability to build rapport and collaborate with BJ’s stakeholders, vendors, and with clients
Be able to learn and teach new ideas and processes
This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $46,000.00 - $61,000.00Top Skills
What We Do
Headquartered in Westborough, Massachusetts, BJ's Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. The company currently operates over 215 clubs and more than 145 BJ's Gas® locations in 17 states.
Explore career opportunities at BJ's and join our team today: www.bjs.com/careers
